Term Part-time Community Support Worker

1 week ago

Burnaby, British Columbia, Canada Progressive Housing Society Full time

JOB TITLE:
Term Part-Time Community Support Worker

PROGRAM:
Burnaby Winter Shelter

TERM:
December 1st, March 31st, 2024 (_possibility of extension until April 30th, 2024_)

SHIFTS:


 Friday
  • Monday 16:30 00:30
  • Saturday & Sunday 16: :30


 Friday
  • Monday 00:00 08:00
  • Saturday & Sunday 00:00 08:00

SALARY RANGE:
Grid 3- HEU - Community Subsector

DESCRIPTION
The Progressive Housing Community Support Worker provides a range of supports, serving homeless/at risk individuals. Services include a bed, food, and general support of clients who may be facing complex bio-psycho-social issues.

The Community Support Worker is also responsible for the daily operations of the facility including:

intaking new participants into the program; food service; updating client records; communicating effectively with clients and other staff; and maintaining a clean safe and secure environment for staff and clients by participating in regular and timely needle sweeps.

The Community Support Worker will coordinate with the Outreach Team and maintain communication between shifts about participant's housing plans. The mínimal barrier approach of the site will require excellent and flexible engagement skills.

The Community Support Worker actively participates in building a skilled, cohesive, collaborative staff team, including demonstrating commitment to program principles; resolving conflict and negativity as they arise; assisting in orienting, training and mentoring of all staff, including casuals and peer supports.

Flexibility may be required to meet the needs of the clients & mandate of the program.

QUALIFICATIONS

  • Diploma/Certificate in Social services or health care or any other related discipline with:
  • 2 years related experience with emphasis on mental health, substance use, homelessness and/or social services.
OR

  • An equivalent combination of education and experience, including lived experience, may be considered.
  • Current First Aid and CPR certification.
  • Naloxone Training.
  • Provincial Violence Prevention Training.
  • Knowledgeable about various mental health conditions, including Bi-Polar Disorder, Depression, Borderline Personality Disorder, Decolonized harm reduction, Mental health first aid, Trauma informed care and suicide prevention training is an asset.
  • Successful clearance of a criminal record check.

KEY DUTIES AND RESPONSIBILITIES

  • Providing Services for clients, including a bed, food, and general support of guests who may be facing complex biopsychosocial issues.
  • Responsible for the daily operations of the facility including pick up and drop off clients at the designated locations, intaking new participants into the program; updating client records; communicating effectively with clients and other staff, and serving clients with a dignified trauma informed lens.
  • Coordinating with the outreach team and maintaining communication between shifts about participant's housing plans, connecting them to resources such as the ministry, CRA, medical services, ID retrieval, iHart.
  • Reading daily team communication book at the start of each shift and writing notes if needed by the end of each shift.
  • Restocking supplies, carrying and sorting donations and orders.
  • Assisting in deescalation of clients who are in crisis, contacting emergency services (RCMP, Fire, Ambulance) immediately in life threatening situations such as major illness or injury and following emergency team direction for action.
  • Observing and monitoring the clients and their environment each shift and reporting physical, cognitive, or behavioural changes to supervisors.
  • Distributing harm reduction and hygiene supplies.
  • Encouraging & motivating the clients through trust building, sharing and companionship.
  • Recording and reporting all accident/incidents to the shift supervisor, which include injury and near injury.
  • Identifying and reporting all potential safety hazards such as faulty equipment, wet floor, light bulb replacement etc.
  • Cleaning and maintaining working area by means of sweeping, washing, vacuuming and emptying garbage/recycling bin, assisting in cleaning up bodily fluids, including blood, urine, feces & vomit by upholding the health and safety protocols.
  • Monitoring own level of transfer trauma from working with clients as well as working with team members to support each other during times of crisis and help promote selfcare to prevent burn out.
  • Assisting in all organizational changes (ex. building moves, program relocations, etc.), including moving client items and program supplies.
  • Attending and participating staff meeting, training and other related duties as assigned.

Keeping in line with our mandate of a low barrier approach, all of our sites are animal friendly

Job Types:
Part-time, Fixed term contract

Contract length: 4 months

Salary:
From $30.62 per hour

Expected hours: 30 per week

Benefits:

  • Casual dress
  • Onsite

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