Senior Solution Architect, PS DataCenter and Hybrid Cloud

2 weeks ago

Ottawa, Ontario, Canada Bell Canada Full time

Req Id:

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We're proud to be Canada's leading provider of broadband network and communication services for businesses and governments.

Summary

We have a hands-on delivery role as Senior Consultant for our Datacentre and Hybrid Cloud team, specializing in servers, storage, and virtualization. This role is crucial for delivering professional service consultations, implementation services, and managed services engineering.

Key Responsibilities
  • Infrastructure Delivery - Design, develop, and implement infrastructure solutions for customers.
  • Documentation - Create Statements of Work and detailed project documentation.
  • Technical Leadership - Lead onboarding of new solutions and provide implementation support.
  • Presales Support - Participate in presales activities and project effort estimations.
  • Team Collaboration - Coordinate with internal teams, partners, and suppliers.
  • Customer Engagement - Communicate regularly with Customer Service Account Managers to discuss results and plans.
  • Project Communication - Maintain clear communication with customers and internal groups.
  • Knowledge Transfer - Ensure smooth hand-off to day-2 operations teams.
Critical Qualifications - do not need to possess expertise in all areas
  • Networking and Security - Strong knowledge of networking and security concepts.
  • Virtualization Technologies - Expertise in VMware (6.x/7.x/8.x), HCI technologies (VSAN, Nutanix, Storage Spaces Direct).
  • Storage Systems - Proficiency with SAN storage systems (NetApp, Dell Unity, PowerStore, EMC VNX, Nimble, IBM) and SAN switches (Brocade, MDS).
  • Server and Hardware - HP, Cisco, Dell server/storage hardware (UCS, Synergy).
  • Backup Technologies - Familiarity with solutions like NetBackup, Commvault, Veeam, Cohesity, Zerto.
  • Cloud Technologies - Expertise in Azure and AWS, with focus on hybrid environments and identity management. Intune, Defender, Exchange online, Modern workplace.
  • Operating Systems
    • Windows- Experience in Microsoft Windows System Design/Administration, Active Directory (local and hybrid), DNS, Windows automation, and WSUS.
    • Unix/Linux- Working knowledge of UNIX/Linux operating systems (Linux, CentOS, Solaris).
  • Programming and Automation - Knowledge of tools like Ansible, Satellite, OpenShift, Docker, Kubernetes.
  • VDI Solutions - Experience with VDI solutions (Citrix, RDS, Horizon, AVD).
Soft Skills
  • Documentation - Ability to write clear and comprehensive technical documents.
  • Adaptability - Quick to adapt and adopt emerging technologies.
  • Analytical Skills - Strong analytical and deductive reasoning skills.
  • Communication - Excellent oral and written communication skills.
  • Customer Service - Strong customer service orientation with proactive problem-solving.
  • Multitasking - Ability to manage multiple tasks under pressure.
  • ITIL Framework - Understanding of Change and Incident Management.
  • Experience - 5+ years of industry experience.
Preferred Qualifications
  • Degree in Electrical Engineering, Computer Science, or equivalent.
  • Hypervisor certification (VMware, Nutanix, Microsoft).
  • Storage Certifications (EMC, Dell, HPe, NetApp, others).

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management Job Status: Regular - Full Time Job Location: Canada : Ontario : Ottawa
Work Arrangement: Hybrid
Application Deadline: 06/12/2024

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at

Created: Canada, ON, Ottawa

Bell, one of Canada's Top 100 Employers.

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