High Salary Solutions Architect
1 week ago
Job Description:
ITOM Solution Consultant/Architect
Location:
Mississauga, ON
Type:
Remote
Orion Innovation is seeking an experienced ITOM Solution Consultant/Architect to accelerate our customers' ITOM AIOps & automation journey.
Key Responsibilities:
- Collaborate with business leadership, platform teams, development teams, product owners, and scrum masters.
- Prioritize ITOM goals to engineer new solutions for platform and application stability, performance, metrics, and reporting.
- Aid in service mapping, discovery, event management, cloud automation, Health Log analytics, AIOps, and orchestration on the ServiceNow platform.
- Deliver transformation projects or PoCs in Event Management and AIOps.
- Provide strategic and technical handson expertise to support IT with predictive and automation solutions to prevent incidents and reduce MTTR.
Qualifications:
- Minimum 5 years' experience with ServiceNow other solutions delivery, IT Operations Management, and Automations.
- Minimum 3 years' handson experience with ServiceNow programs in ITOM, including Discovery, Service Mapping, Event Management, AIOps, and Automations.
- Experience designing and developing integrations between ServiceNow and monitoring solutions.
- Certifications:
- ServiceNow Certified System Administrator (Must have)
- Certified Implementation Specialist – ITOM Event Management (Must have)
- Certified Implementation Specialist – ITOM Discovery/Service Mapping (Preferred)
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