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Financial Services Representative II, TB Outbound
3 weeks ago
Nous recherchons des professionnels talentueux et passionnés pour rejoindre notre équipe à la Banque CIBC, où nous construisons une institution financière axée sur les relations pour répondre aux besoins d'un monde moderne. Chez nous, votre contribution est valorisée et vos ambitions sont encouragées.
Tâches du titulaire
- Vous travaillerez dans un Centre de contact dynamique, engageant des conversations proactives avec les clients pour leur présenter des produits et services financiers adaptés à leurs objectifs. En tant que Représentant en services financiers, Appels sortants, vous partagerez vos connaissances sur les produits, établirez des connexions significatives et fournirez des solutions efficaces.
- Flexibilité requise pour des horaires incluant des soirées en semaine et des week-ends.
Exigences du programme Repré
- Capacité à travailler de manière indépendante dans un environnement calme et sécurisé.
- Connexion Internet filaire rapide nécessaire pour assurer des appels de qualité.
Comment réussir
- Mobilisation du client – Créer des interactions significatives en se concentrant sur l'expérience client.
- Recommandation de solutions – Proposer des produits adaptés aux besoins des clients pour les aider à atteindre leurs objectifs financiers.
- Connaissance des produits – Devenir un expert des offres financières de la Banque CIBC et rester à l'affût des nouvelles solutions.
- Connaissances informatiques – Maîtriser la navigation dans les applications logicielles et travailler efficacement sur plusieurs écrans.
Vos attributs
- Vous accordez la priorité aux clients. Vous cherchez toujours les meilleures solutions pour eux.
- Vous adorez apprendre. Vous êtes passionné par l'acquisition de nouvelles connaissances.
- Vous avez une approche axée sur les objectifs. Vous êtes déterminé à atteindre vos buts.
- Vous agissez comme un propriétaire. Prendre des initiatives et produire des résultats vous motive.
- Vous vous investissez de tout cœur et de toute votre âme. Vous valorisez la diversité et l'apprentissage mutuel.
Ce que la Banque CIBC vous offre
- Rémunération compétitive et avantages bancaires.
- Opportunités de développement professionnel et personnel.
Ce que vous devez savoir
- Engagement envers un environnement de travail inclusif et accessible.
- Légalité à travailler au Canada et permis valide si applicable.
- Processus de recrutement incluant des évaluations basées sur les compétences.
Date de fin prévue
Lieu de travail
Vancouver-400 Burrard 5th
*Sous réserve de modifications
Type d'emploi
Temporaire (Durée déterminée)
Heures de travail hebdomadaires
37.5
Compétences
Appels sortants, Centre d'appels, Communication, Gestion de la relation clientèle, Produits bancaires, Produits financiers, Travailler de manière collaborative
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