Manager

1 week ago

Mississauga, Ontario, Canada Edward Jones Full time

You could say we're at the center of the center.


Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do.

And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.

Job Overview

Position Schedule:
Full-Time

In the Operations division at Edward Jones, you will focus on creating the ideal client and branch experience.

From account opening, to trade settlement and movement of client cash and securities, to statement production and tax reporting, Operations is involved every step of the way.

As the backbone of the branch, your work will support all client transactions and processing through the life cycle of the client relationship.

Through strategic thinking and cross-functional collaboration, you will continuously identify opportunities for operational efficiency and risk mitigation, supporting the firm in its key objectives.


As a team leader in Canada Operations, you will be responsible for overall performance of the team including establishing and achieving key performance indicators, key goals and objectives, risk mitigation, and compliance with supervisory procedures and regulations.

Additional responsibilities include identification and implementation of process improvement solutions and partnering with other divisions to improve the branch and client experience.


Responsibilities:

  • Full management responsibility for a diverse team of as many as 15 associates. Manages nonexempt and exempt associates and may involve distance leadership.
  • Must understand the team and department functions, processes, and/or systems supported by the team and department within 6 months of hire, and be an expert on the team's systems, processes, and/or functions within 12 months of hire.
  • Must be knowledgeable of and responsible for the development and performance of key systems in Canada.
  • Must utilize technology and tools available to identify and implement solutions and create process efficiencies for the team and/or department in a highvolume, deadline driven environment.
  • Must anticipate, analyze, recommend, and implement solutions regarding team processes, systems, regulations, resource allocation, and controls not guided by policies or procedures.
  • Must have the ability to identify risks and design and implement effective controls to mitigate risks.
  • Provide timely communication of relevant data to senior leadership for decision making.
  • Establish and maintain effective communications and relationships across multiple areas and stakeholder groups.

Skills/Requirements

  • Bachelor's degree or equivalent experience required. Concentrations in business, accounting, finance, or management are preferred, but other concentrations will be considered.
  • CSC and CPH required within 89 days of start date
  • Two or more years financial services industry or accounting experience, with operations experience strongly preferred. Leadership and/or audit experience is a plus.
  • Must have a basic understanding of major functions in Canada brokerage Operations, including books and records, trades, packaged products, and processing of cash, securities, and accounts.
  • Must have strong collaboration skills and effective problem solving, decision making and critical thinking skills.
  • Effective communication skills in both written and verbal mediums with an ability to tailor the messaging for a wide audience.

Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U

S awards and accolades:
Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 5001 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.


Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society.

We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supp

  • Senior Manager and Manager

    1 week ago

    Mississauga, Ontario, Canada ISTITUTO MARANGONI Full time

    IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built...

  • Manager Account Management

    1 week ago

    Mississauga, Ontario, Canada Walmart Canada Corp Full time

    The Manager, Talent & Succession Management, partners with the Director, Talent Management, Line HR and the Chief People Officer to ensure WM Canada and each business function has a future ready workforce (inclusive of capabilities and diversity representation) to drive the talent agenda required to support business and functional priorities for both the...

  • Manager, Brand Management

    1 week ago

    Mississauga, Ontario, Canada Revera Inc. Full time

    time type Full time Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your adept management style will...

  • IT Manager

    1 week ago

    Mississauga, Ontario, Canada Amplifon Full time

    IT Manager ITMISSISSAUGA, ON, Canada Amplifon Canada , part of Amplifon Group, a world leader in hearing care, has a strong demand for diverse, authentic, creative, and dynamic talent for an IT Manager . We are looking for an individual who isto help us strive towardswhile focusing onandto ensure we arein everything we do. In the hearing care...

  • IT Manager

    1 week ago

    Mississauga, Ontario, Canada Amplifon Group Full time

    Amplifon Canada, part ofAmplifon Group,a world leader in hearing care, has a strong demand for diverse, authentic, creative, and dynamic talent for an IT Manager. We are looking for an individual who is forward-thinking to help us strive towards everyday excellence while focusing on customer devotion and personal impact to ensure we are acting responsibly in...

  • Manager, Project Management

    1 week ago

    Mississauga, Ontario, Canada DCM Full time

    Position:Marketing Project Manager Type: Full Time Permanent Location: Mississauga, ON DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology, and...

  • IT Manager

    1 week ago

    Mississauga, Ontario, Canada Amplifon Full time

    Amplifon Canada , part of Amplifon Group, a world leader in hearing care, has a strong demand for diverse, authentic, creative, and dynamic talent for an IT Manager . We are looking for an individual who is forward-thinking to help us strive towards everyday excellence while focusing on customer devotion and personal impact to ensure we are acting...

  • Manager, Product Management

    1 week ago

    Mississauga, Ontario, Canada Samsung Electronics Full time

    Position SummaryAt Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and...

  • Manager

    1 week ago

    Mississauga, Ontario, Canada PointClickCare Full time

    For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.With Collective Medical & Audacious Inquiry, we've become the most expansive,...

  • IT Manager

    1 week ago

    Mississauga, Ontario, Canada Balanced Full time

    We are seeking an experienced IT Manager to lead our consulting team at BALANCED. The IT Manager will be responsible for overseeing the delivery of IT consulting services to our clients, as well as managing and mentoring a team of IT consultants. This individual will work closely with clients to understand their business needs and develop solutions that meet...

  • IT Manager

    1 week ago

    Mississauga, Ontario, Canada Cineplex Full time

    Work location:P1AG HO 6420 Viscount RdCity:MississaugaWhat you will do:Player One Amusement Group (P1AG) has an immediate full-time opening for the position of IT Manager. We are seeking a dynamic and experienced contributor, who plays a leading role in ensuring the smooth operation of our IT infrastructure, and building strong partnerships with vendors that...

  • Manager, Product Management

    1 week ago

    Mississauga, Ontario, Canada SAMSUNG Full time

    Position Summary At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our...

  • Manager, Management Services

    1 week ago

    Mississauga, Ontario, Canada Electrical Safety Authority Full time

    Electrical Safety Authority (ESA) has a clear mandate from the Ontario government. Everything we do aims to improve electrical safety for the public. To do this, we anticipate, understand and prevent electrical-related harms. Reporting to the Director of Total Rewards & Employee Experience, you'll lead the charge in designing, implementing, and managing our...

  • Manager

    1 week ago

    Mississauga, Ontario, Canada OTG Management Full time

    YOUR NEXT OPPORTUNITY IS NOW BOARDING:Join OTG as a Manager now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.WHAT IS OTG?OTG has revolutionized the hospitality industry by pushing the...

  • Manager

    1 week ago

    Mississauga, Ontario, Canada PointClickCare Full time

    For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.With Collective Medical & Audacious Inquiry, we've become the most expansive,...

  • Manager Workforce Management

    1 month ago

    Mississauga, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?Responsible for the management, support and execution of Dialer operations for Advice Centre lines multi-channel lines of business. This position is accountable for leveraging productivity, initiating process improvements, and introducing innovation to strengthen the overall execution of One-bound Campaigns....

  • IT Manager

    1 week ago

    Mississauga, Ontario, Canada TST-CF Express Full time

    Overview:TFI International Inc. is a North American leader in the transportation and logistics industry, operating across Canada and the United States through its subsidiaries. The TST-CF Express LTL I.T. department supports multiple TFI Intl. operating divisions out of its Mississauga and Calgary locations and has an immediate opening for a Manager,...

  • Manager

    1 week ago

    Mississauga, Ontario, Canada PointClickCare Full time

    For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.With Collective Medical & Audacious Inquiry, we've become the most expansive,...

  • Manager Workforce Management

    1 week ago

    Mississauga, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryWhat is the opportunity?What will you do? Lead and manage Dialer operations, to administer and execute dialer strategies and improve efficiencies of employee schedules. Responsible to plan and deploy tactics to improve various objectives Dialer Operations. As lead for Dialer operations, provide recommendations to WFM Management Team, Business...

  • Manager design manager

    1 week ago

    Mississauga, Ontario, Canada Insight Global Full time

    Insight Global is looking for a Design Manager for a large retail company. This individual will be responsible for the development and management of store specific building design based on company proto-type and standards in collaboration with cross-functional partners. Accountable in managing architectural and other third party support consultants in the...