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Dealership Receptionist

3 months ago

Mississauga, Ontario, Canada Whiteoak Ford Lincoln Full time

Whiteoak Ford Lincoln is seeking a part-time
Receptionist to join our team If you have a Receptionist experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest

In this position you will be responsible for:

  • Greet customers entering the dealership in a prompt, friendly and professional manner.
  • Personally, direct customers to the relevant department (i.e., introduce to Parts, Service etc.)
  • Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
  • Make sure all customer waiting areas including the café are kept clean and stocked with refreshments and snacks
  • Coordinate between the BDC and Sales team for any eleads or appointments made
  • Promptly answer telephone in a warm and inviting manner
  • Operate a multiline telephone system, transferring calls to appropriate sales representative or department.
  • Coordinate and processes all necessary documentation and payments for the service department.
  • Perform various clerical and administrative duties.
  • Distributes mail and coordinates all courier pickups. Organize, maintain, and coordinate Company records and files in their proper locations.
  • Where necessary, assist in the compilation of data for various reports. Maintain the reception area in a tidy and presentable manner.
  • Other duties as required.

Requirements:

  • High school diploma or equivalent.
  • Office Administration diploma would be considered an asset.
  • Relevant Receptionist experiences.
  • Dealership setting an asset.
  • Cashier experiences.
  • Able to write simple correspondence, including memos, letters, etc.
  • Knowledge of vehicles, equipment, and/or services offered.
  • Strong knowledge of Microsoft Office products, including Excel and Word.
  • Able to maintain filing systems and basic database.
  • Superior telephone manners and strong interpersonal skills.
  • Strong customer service orientation and teamwork.
  • Available to work a flexible schedule including Weekends.

What we Offer:

  • Healthcare and Dental
  • Life Insurance Benefits
  • Ongoing Training and Professional Development Opportunities
  • A Professional atmosphere, great working conditions, dynamic leadership

Whiteoak Ford Lincoln is a proud member of the Rafih Auto Group. Rafih Auto Group is a leading auto dealer in the industry representing multiple dealerships. We are committed to the complete satisfaction of our customers and employees alike.


We offer a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada's largest automotive dealership groups.


  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status_

Job Types:
Full-time, Permanent

Salary:
From $16.00 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance

Schedule:

  • 8 hour shift
  • Evenings
  • Evening shift

Work Location:
One location