General Manager

1 week ago


Kitchener, Ontario, Canada Global Hospitality, Inc. Full time

Are you a dynamic leader with a passion for entertainment? Our client is seeking a skilled and well-organized General Manager to oversee their team at a vibrant Entertainment Centre.

As the head of an exciting Escape Room business, you will drive its growth through strategic decision-making, meticulous attention to detail, and effective team leadership.


Key Responsibilities:
- Schedule, oversee, and assist venue staff, ready to step in and take on various roles as necessary.
- **Inventory Management:** Ensure smooth operations by overseeing and organizing supplies and equipment.
- **Performance Analysis:** Track sales, customer numbers, promos, giveaways, expenses, staffing costs, and upkeep.
- Deal with HR matters decisively, from recruitment to termination.
- **Training Coordination:** Guarantee all team members undergo essential training and monitor their development.
- Maintain the venue and games to high standards, ensuring optimal performance at all times.

Proven experience in leadership or supervision, particularly in the entertainment or hospitality sector.

- **Strong Communication:** Ability to forge positive connections with employees, partners, and franchisees.
- **Interpersonal Skills:** Excellent communication and people skills.
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