Station Manager

2 weeks ago


St Catharines, Ontario, Canada Intelcom Full time
Ride the next mile with us
- What is a typical work day?
- Works with the Regional Operations Manager to set operational goals, measures and reports results on a timely basis.
- Plans, directs, and implements station operations and administrative support to meet prescribed productivity and service goals.
- Responsible for preparing and analyzing performance reports in regard to identified Key Performances Indicators (KPI), budgets and forecasts. Monitors results on an ongoing basis and adjusts operations as required.
- Ensures payroll is accurately approved and submitted in a timely manner.
- Provides overall direction, support, coaching and leadership to the team in order to achieve the objectives.
- Provides an unparalleled employee experience and aligns department and individual efforts to the vision, mission and culture.
- Ensures adherence to policies and procedures for the station.
- Monitors, measures, coaches and develops direct reports, provides recognition, evaluates and provides feedback on performance, addresses performance and resolves problems;
- Leads their team in providing the highest level of customer service, both internally and externally, with the goal of continuously improving the customer experience.
- Leads and promotes a culture where health & safety are priorities

What do you need to be successful?
- 5+ years' experience at a manager level in a fast-paced environment in logistics industry and in team management.
- Proven leadership abilities to guide a team working in a fast-paced environment to ensure accuracy, compliance, and a culture of excellence.
- Strong analytical and problem-solving skills. Ability to quickly understand and identify issues and implement solutions.
- Ability to effectively prioritize work flow to ensure deadlines are met, adapting to shifting priorities and support the implementation of continuous improvement.
- Strong interpersonal skills including leadership, conflict resolution and team building abilities.
- Demonstrates a positive and professional attitude with a hands-on team-oriented work style.

Why choose Intelcom?
- Extensive group insurance and RRSP plan after 3 months.
- Competitive salary.
- Excellent growth and development opportunities.
- You'll work with committed, motivated and efficient teams, in a safe and inclusive work environment.

Version Francaise:
À quoi ressemblera votre quotidien ?
- Collaborer avec le Directeur Régional Opérations pour définir les objectifs opérationnels, mesurer et communiquer les résultats.
- Planifier, diriger et mettre en œuvre les activités d'exploitation et de soutien du centre de livraison afin d'atteindre les objectifs de productivité et de service.
- Préparer et analyser les rapports de performance des indicateurs clés (KPI) identifiés, les budgets et les prévisions. Surveiller les résultats de façon continue et ajuster les opérations au besoin.
- Assurer que la gestion du temps et la paie soit correctement approuvées et soumise à temps.
- Fournir le soutien, l'encadrement et le leadership nécessaires à l'équipe pour atteindre les objectifs.
- Faire vivre une expérience employée hors pair et aligner les efforts du service et des individus sur la vision, la mission et la culture de l'organisation.
- Veiller au respect des politiques et des procédures de votre station.
- Évaluer et développer la performance des employés, aligner les attentes et résoudre les enjeux.
- Diriger l'équipe afin de fournir le plus haut niveau de service à la clientèle, tant à l'interne qu'à l'externe, dans le but d'améliorer continuellement l'expérience client.
- Diriger et encourager une culture où la santé et la sécurité sont une priorité.

Le profil recherché ?
- 5 années d'expérience à un niveau de Direction dans un environnement dynamique dans l'industrie de la logistique ainsi qu'en gestion d'équipe.
- Aptitude à gérer une équipe afin d'assurer l'exactitude, la conformité et une culture d'excellence.
- Compétences démontrées en analyse et en résolution de problèmes. Capacité à comprendre et à identifier rapidement les problèmes et à mettre en œuvre des solutions.
- Aptitude à évaluer un processus de travail et l'améliorer afin de respecter des délais de livraison très court. Capable de s'adapter aux priorités changeantes et encourager la mise en place de l'amélioration continue.
- Solides compétences interpersonnelles, y compris le leadership, la résolution de conflits et les capacités de gérer des équipes.
- Démontre une attitude positive et professionnelle avec un style de travail pratique et axé sur l'équipe.
- Bilinguisme Français/ Anglais. Ce rôle nécessite des communications pancanadiennes, un anglais de niveau intermédiaire est exigé.

Pourquoi nous choisir ?
- Accès à des avantages sociaux après 3 mois d'embauche (REER collectif, programme d'assurances collectives etc.).
- Salaire compétitif.
- Notre

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