Business Consultant

2 weeks ago

Calgary, Alberta, Canada Q2 Full time

As passionate about our people as we are about our mission.

What We're All About :

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance :

Q2 is seeking a Business Consultant reporting to an Implementations Delivery Manager and working closely with Implementation Engineers, Project Managers, and Client Project team. The Project Consultant will engage on multiple on-line banking implementations concurrently. The primary role is initiating technology projects, translating and guiding the business processes into technical solutions that meet the Financial Institution's requirements while also leveraging best practices and core functionality. Responsible for managing the overall expectations of the key client sponsors and executives while controlling project scope, time-line and budget.

A Typical Day :

Assessesproject risks and builds mitigating strategies Trainsothers in best practices and proper execution Participates in the building plans and guides teams through key on-site activities Works with Solutions Architect and Development to ensure suggested solutions are feasible Acts as a liaison and manages expectations of key sponsors and client executive staff related to timing, functionality and back-office requirements needed to support a successful go live Mentors PMs and trains other Implementation resources in areas of product expertise, case resolution, client communication and process improvement Supports case management and timely issue resolution by facilitating case reviews Acts as subject matter expert in product features and functionality Helps to build requirements and solution design Analyses customer's business and makes recommendations Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Helps to oversees testing and case resolution

Bring Your Passion, Do What You Love. Here's What We're Looking For:

Typically requires a Bachelor's degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience. Familiarity with enterprise software deployment architecture and methodologies Knowledge of effective business requirements practices and support methodologies Excellent written/oral communication skills and ability to interface effectively with technical teams as well as non-technical FI Senior ManagementExcellent people and teamwork skills Remains calm, diplomatic and cooperative under stressful conditions Attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines Ability to trains individuals 1-on-1 and in a classroom environment Passion for improving processes and a commitment to customer satisfaction Ability to travel up to 30% of the time

#LI-BW1

Health & Wellness

Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – "You Earned it"

Click to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our . Q2 supports dozens of wide-reaching organizations, such as the , and , promoting diversity and success in leadership and technology. Other deserving beneficiaries include helping LGBTQ communities, , and , a group helping veterans rebuild their lives with specially adapted homes.

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