Customer Service Representative, Retail Operations

7 days ago

Markham, Ontario, Canada Speedy Glass Full time
Ready to tap into your best and drive your career forward?

Automotive glass technology is helping transform how we experience the road.

At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians.


  • Ready to drive your career forward?


Do you have a passion for customer service and owning the customer journey? If so, we are looking for Customer Service Representatives who excel at providing a great customer experience.

You multi-task with ease and relish a fast-paced, action-oriented role.

You will enjoy the variety of working both administratively and with the public while being the glue that makes things run seamlessly.

We are looking for customer focused team players who excel at providing a great customer experience. In return, we will help grow your career and provide you with on-the-job training, skill upgrading and opportunities for advancement

  • What will you do?_
  • Your role is to take pride in owning the customer's experience and ensuring that we have made a positive impact on their day.
  • Completing the administration required to make the Service Centre run seamlessly.
  • Adding value to the customer and identifying opportunities to boost the store's performance.
  • Working with our insurance partners to help customers get the best value for their money.
  • Delighting your customers by vacuuming vehicle interiors, cleaning windows, and helping with the occasional small repairs on windshields (don't worry our tools are easy to use)
  • Shuttling vehicles to and from the repair shop.
  • Wh_at _will you need?_
  • You value building relationships with customers and your teammates.
  • You have experience in helping people whether it's in retail, hospitality, or tourism.
  • No formal education is required we provide onthejob training
  • You hold a valid Class 5 or Class G license (Class 7 Novice, or G2 are not considered full driver's license);
  • Be willing to work at different Speedy Glass or Lebeau vitres d'auto locations near your home.
  • What's_ in it for you?_
  • Attractive hourly rate, weekly pay, and annual reviews
  • Work-Life balance free of unpredictable schedules and long hours: average of 37.5 hours per week (varying between 35 and 40 hours per week), no evenings or weekends;
  • Our comprehensive benefits package starts on your first day of employment for permanent employees (e.g., group benefits plan) and after 3 months for the pension plan;
  • Our organization keeps growing and expanding, constantly opening the way for opportunities for advancement and skill development.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.


Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration.

Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there's no better time to join Belron Canada and #BringOutYourBest with us

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