Customer Service Representative

6 days ago


Victoria, British Columbia, Canada Alert First Aid Inc. Full time

Alert First Aid is a local first aid & CPR training agency known for our upbeat, passionate first aid instructors, excellent customer service and fun, interactive courses.

We're looking for an outgoing first aid geek to join our office team in Victoria


You will greet customers in person and over the phone, help them find the right course or first aid products for their home or business, record payments and create invoices for first aid courses and products.


Responsibilities:

  • Take customer phone calls and help them find the right first aid course or product for their needs
  • Create invoices for courses and products using Sage 50
  • Collect payments for invoices and record transactions
  • Support the team by helping out where needed most

Requirements:

  • Proven customer service skills
  • Experience using Sage 50 Accounting software
  • Broad knowledge base of first aid supplies an asset
We believe in hiring permanent staff, so we're looking for a team player that can grow with the company.

Previous experience in first aid (& basic knowledge of first aid supplies) is an asset, as well as experience using Sage 50 accounting software.

We offer a supportive workplace, rewarding and challenging work with a great benefits plan.


If this sounds like a great fit for you, please send us your resume I look forward to speaking with you.


Job Types:
Full-time, Permanent

Salary:
From $41,600.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • Store discount

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

- customer service: 1 year (preferred)

  • Office: 1 year (preferred)

Work Location:
In person

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