Print – Insertion Supervisor

Print – Insertion Supervisor

Reference number: SVC23J
Selection process number: 2023-SVC-QUE-EA Public Services and Procurement Canada - Public Services and Procurement Canada (PSPC)
Québec (Québec)
DA-PRO-05 - Print – Insertion Supervisor
$59,449 to $63,086

For further information on the organization, please visit

Self-declaration:

Closing date: 28 February :59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

Giving you the best chance to succeed
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website:

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Please note that a random or top-down selection, as well as any other posted merit criteria may be used to determine who will advance to the next stage of the assessment process.

Duties

Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, auditing and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

The main duties of the Print - Insertion Supervisor are the following:

1)Performs complete supervision of print/insertion operators.

2)Negotiates production plans with the Job Control Clerk and Insertion Control Clerk and plans the human and material resources needed to complete the scheduled production work.

3)Sets daily print / insertion work priorities, taking into consideration schedules provided, stock requirements, mailout deadlines, the available workforce and potential operational problems.

4)Monitors PPC security to ensure that all security measures are in place.

5)Monitors production progress and preparation for major mailouts, ensures that progress is consistent with estimates, identifies corrective measures in cases of delay and makes recommendations to the Chief Operations and coordinates their application.

6)Performs printing / insertion functions such as adjusting production sequences, operating back up data system, maintaining records of operational procedures, adjusting printing and insertion equipment.

7)Identifies and reports problems using the Problem Management System (i.e. PMR's in Infoman); conducts general maintenance on machinery/equipment; initiates recovery actions; advises team members and affected staff of production interruptions.

8)Participates in work teams and group discussions to develop and/or improve procedures and methods as per the ISO-certification standards or other local standards and procedures and participates in ISO-certification audits as a member of the audit team.

As an organization, PSPC strives to give all its employees opportunities to achieve organizational, professional and personal goals in a respectful and inclusive workplace, mobilized and supported by leadership at all levels. For more information on PSPC's People Management Philosophy and Our Commitments please see the following link:

Work environment

Do you want to contribute to the operations of a dynamic and high-performing division of the Government of Canada?

If you're looking to join an organization that offers an innovative and collaborative workplace, while prioritizing professional growth and the well-being of its employees, then we have the job for you
Public Services and Procurement Canada was selected as one of Montréal's Top Employers of 2023. We pride ourselves in our commitment to providing an inclusive and respectful workplace for all and invite you to see what working with us is all about.

Intent of the process

A pool of partially qualified candidates may be established through this process to staff identical or similar positions within Public Services and Procurement Canada in the Quebec Region whose tenure and status could vary depending on the position to be staffed (indeterminate, determinate, casual - full or part time, as and when required/on call). This inventory could be used during the year to fill additional positions.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Successful completion of a high school diploma
OR
equivalent ( an *acceptable combination of education, training and/or experience in staff supervision).

* An acceptable combination is defined as completion of two years of high school and a minimum of two years of experience in staff supervision.

EXPERIENCE 1:
Work experience in an industrial environment.

EXPERIENCE 2:
Experience working under pressure with tight deadlines.

EXPERIENCE 3:
Experience in managing a team.

The following will be applied / assessed at a later date (essential for the job)

French essential

COMPETENCIES:
Effective interpersonal relationships.

Competency in providing customer service, by telephone, in person or in writing (Level 1)

ABILITIES:
Ability to resolve work issues.

Ability to work effectively under pressure while meeting tight deadlines.

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the "Other information" section.

OPERATIONAL REQUIREMENTS:
Be willing and able to bend down, to lift and transport items weighing up to 10 kg, and to safely use warehouse equipment.

Be willing to rotate from one section of production to the other.

Conditions of employment

Security clearance level – Reliability
Be willing and able to work in a dusty environment
Must be able to work as a shift worker
Be willing and able to work on site
Be willing and able to do overtime, as needed
Be willing and able to work in a noisy environment.
Be willing and able to wear CSA-approved protective footwear and any other personal protective equipment (PPE) required

Candidates must meet and maintain all the above conditions throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Context:
The production centre is responsible for printing, inserting and distributing checks on behalf of the Receiver General for Canada. Our checks are delivered all over the world. Our clients are both internal to the federal government and external at the national and provincial levels. Our work environment compares to a factory with noise, dust, handling of paper. Work is under pressure and deadlines are sometimes tight. The job is to operate the printers and inserters. Training is given on site.

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