Customer Service Desk Associate

1 week ago

Nanaimo, British Columbia, Canada Lowe's Full time
By joining the RONA family, you'll enjoy many benefits, such as:

  • An inclusive and safe working environment
  • Promotion of worklife balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that's involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more
At RONA, over 26,000 employees let their passion blossom every day.

Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores.

With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe's, Reno-Depot, and Dick's Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.


You've got the talent? We've got the tools Here, your work and ideas will contribute to building a flourishing organization.

Your voice will always be heard and valued.

You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you're looking to do what you love, we could be perfect for each other.

Your role:

  • Greet customers warmly and ensure a good customer experience;
  • Exchange or return merchandise according to company's policy;
  • Produce and balance the cash report at the end of each shift;
  • Be aware of current promotions and flyers;
  • Provide over the phone information to customers in a courteous matter;
  • Follow procedures for cheques and credit card transactions;
  • Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards
  • Keep the work area around each cash register, neat and tidy;
  • Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety.

The qualifications we are looking for
You are known for you patience and good communication skills? You are courteous & you know how to handle difficult situations? Do you have an eye for detail and is customer-service oriented? You have what it takes to be in our team

ASSET :
Cashier and customer service experience.

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