Assistant Manager

7 days ago

Parksville, British Columbia, Canada Tigh-Na-Mara Resorts Ltd Full time

Company Story:

Your genuine passion for mentoring and inspiring team members will fit perfectly with our team of hospitality enthusiast's. When you're apart of our team you're a part of our family.

You'll enjoy the excitement that comes from bar service operations, and your drive to guide the team in skills development and exceptional performance sets you apart.


As a Manager-bars, your leadership will help enhance the operations and its team by providing genuine care and passion to our restaurant in our award-winning resort.

You will assist in managing the liquor program, including menu development, and training programs in a fun supportive environment.

Values
Tigh-Na-Mara's values guide us in our daily interactions with our guests, our team, and our stakeholders:

  • We empower our team
  • We forgive honest mistakes
  • We support training, education and personal growth
  • We support our community through sustainable practices
  • We interact as a team with integrity and respect
  • We provide a positive, fun and caring environment
  • We provide warm and sincere service
  • We encourage open and honest communication
  • We create an environment that embraces the opportunity for change
  • We recognize and celebrate our achievements

Primary Responsibilities:

  • Training of all bar staff, evaluating employee performance and giving feedback to the Food and Beverage Manager
  • Responsible for ensuring all standard operating procedures and policies are implemented and adhered to by the team members to successfully operate the outlets.
  • Ensure the overall cleanliness of all bar facilities are being maintained and ensure that areas in need of attention are addressed by team members and/or Housekeeping.
  • Make procedural recommendations and maintain cleanliness of all storage rooms, wine cellar, bars etc
  • Develop team members through motivation, recognition, and training.
  • Assist with inventory management and ordering
  • Assist with creating new cocktail recipes and menu items
  • Maintain a thorough knowledge of menu, wine list, drink prices, general policies and procedures.
  • Checking and dealing with guests Special Occasion arrangements eg.
Birthdays, Anniversaries, Honeymoons, Weddings

  • Promote special In-House events eg. Winemakers Dinners, Cocktails, Tasting sessions
  • Any other duties as assigned.

Education, Skills & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • High school diploma or equivalent
  • Previous experience as a server or bartender in a restaurant
  • Strong leadership & training skills, including a Restaurant supervisory or management experience preferred
  • Ability to impart your passion & knowledge of food, wine & service to team members
  • Excellent communication skills, both verbal and written
  • Able to work a variety of shifts, including mostly evenings, weekends & holidays
  • Excellent hospitality & interpersonal skills
  • Strong organization skills
  • Able to lift at least 50 pounds

Required Certificates, Licenses:

  • Serving it Right Certificate


 Food Safe Level
  • Driver's License

Perks & Benefits

  • Discounted Team Member meals
  • Retail and dining discounts
  • Team member room rates, based upon availability
  • Extended Health & Dental plan for Full Time Team Members
  • Use of the facilities (pool, sports court, beach, fitness room, etc.)
  • Spirit Award & trip (similar to an Employee of the Year)
  • Referral Programs
  • CASH rewards for referring NEW Group business
  • Training & Development
  • Opportunities to learn, grow, and advance within the Resort
  • Tuition Reimbursement
Join our team at Tigh-Na-Mara with our awe-inspiring views on 22 acres of tranquil forest, the Grotto Spa voted #1 Spa in BC, 2 award-winning restaurants, British Columbia's most extensive resort Recreation Program, 3 kms of sandy beach and the warmest ocean swimming waters in Canada, we can create the perfect getaway for everyone

Job Types:
Full-time, Permanent

Benefits:

  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Onsite gym
  • Onsite parking
  • Store discount
  • Tuition reimbursement

Schedule:

  • 8 hour shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Tips

Work Location:
In person

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