R Eceptionist

People, Place, Prosperity:

Job Profile:

The Receptionist role provides reception services for the municipality at various locations throughout the City of Cambridge.

Reporting to the Supervisor of Service Cambridge, the following duties will apply:

What you will be doing:

• Providing quality customer service at City facilities
• Responding to telephone and counter inquiries
• Completes various registrations and verifies all payment transactions
• Following cash handling procedures, balances and accounts for all monies during shift
• Unlocking and locking all areas as required, arming and disarming security system
• Assist with accidents and incidents as required
• Familiar with building emergency procedures
• Takes accurate accounts of statistics
• Administering duties as assigned by Customer Service Representative, CSR coordinator or Supervisor of Service Cambridge

Education:

High school Grade 12 diploma or equivalent (preferred) OR must be enrolled/attending high school and working towards achieving Grade 12 OSSD.

Experience and Knowledge:

• One year experience in reception/clerical role (asset)
• Customer service skills (asset)
• Proficient math skills
• Accounting or cash handling skills (asset)
• Must be available to work a minimum of two (2) shifts per week (shifts hours vary between 35 hours/shift and may include days, evenings, and weekends depending on needs and availability)

On-the-job training will be provided

We will ask you for these items if you are hired:

• Proof of your current Grade 12 Diploma or equivalent (if applicable)
• Current and valid Police Criminal Record and Judicial Matters Check to be provided prior to commencement in this position.
• Worker Health and Safety Awareness Training certificate from the Ministry of Labour. (may be obtained post offer)

Rate of pay:

The hourly rate for this position is $20.90.

Hours of work:

This position is assigned hours at service counters in the facilities covered by Service Cambridge which includes: W.G. Johnson Centre, David Durward Centre, Cambridge Centre for the Arts, John Dolson Centre, Allen Reuter Centre, William E. Pautler Centre. Hours will be scheduled based on operational needs.

Hours of work will be scheduled by the supervisor or designate to assist with coverage as needed. There are no minimum hours of work associated with this position.

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Accommodation needs and protection of privacy:
The City of Cambridge recognizes and appreciates diversity and inclusion enhances our public value commitment.

We strive to create an accessible and inclusive experience and encourage all qualified people to apply, including and especially people from equity-deserving groups.

Qualified applicants will receive consideration for employment with honour and respect toward their individual dimensions of diversity.

For more information on our Employment Equity, please read our full policy.

Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the City of Cambridge only.

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