Community and Social Services Worker

1 week ago


Thunder Bay, Ontario, Canada Thunder Bay Indigenous Friendship Centre Full time

Work Term:
Temporary

  • Work Language: English
  • Hours: 35 hours per week
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years
- or equivalent experience

Work site environment:

  • Noisy
  • Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
  • Socioeconomic needs or conditions (housing, nutrition, unemployment, financial assistance)
  • Services for the homeless

Tasks:

  • Prepare reports or case histories
  • Administrative and office activities
  • Appraise clients' needs or eligibility for specific services
  • Perform administrative tasks
  • Refer offenders to community and social services programs
  • Assess client's relevant skill strengths and development needs
  • Conduct followup assessments
  • Develop, coordinate and implement the delivery of specific services within the community
  • Housekeeping activities
  • Food preparation
  • Resolve conflict situations
  • Conduct individual and group counselling sessions
  • Liaise with other social services agencies and health care providers involved with clients
  • Maintain program statistics for purposes of evaluation and research
  • Screen, recruit and train volunteers and support staff
  • Assist clients/guests with special needs
  • Accompany clients to appointments and social outings
  • Manage knowledge
  • Offer mentoring
  • Supervise office and volunteer staff
  • Process files and paperwork

Supervision:

  • 1 to 2 people
  • 34 people
  • 510 people
  • Working groups
  • Committees

Certificates, licences, memberships, and courses:

  • First Aid Certificate
  • CPR Certificate

Target audience:

  • Aboriginal groups
  • Children
  • Elderly
  • Families
  • Persons with an intellectual disability
  • Persons with learning disabilities
  • Persons with mental health disabilities
  • Persons with physical disabilities
  • Street population

Computer and technology knowledge:

  • MS Office

Area of work experience:

  • Community service organization

Security and safety:

  • Criminal record check
  • Driving record check (abstract)

Transportation/travel information:

  • Own transportation

Work conditions and physical capabilities:

  • Ability to work independently
  • Fastpaced environment
  • Work under pressure
  • Physically demanding
  • Tight deadlines
  • Attention to detail
  • Large workload

Weight handling:

  • Up to 13.5 kg (30 lbs)

Personal suitability:

  • Accurate
  • Efficient interpersonal skills
  • Excellent oral communication
  • Interpersonal awareness
  • Judgement
  • Values and ethics
  • Client focus
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player
  • Organized

Screening questions:

  • Do you have previous experience in this field of employment?

Other benefits:

  • Other benefits

Support for Indigenous people:

  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenousowned businesses and organizations
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers

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