Courtside & Premium Intern

1 week ago

Toronto, Ontario, Canada MLSE Full time
Company Description


At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential.

We are Canada's preeminent leader in delivering top quality sport and entertainment experiences and one of North America's leading providers of exceptional fan experiences.

We are the parent company of the National Hockey League's Toronto Maple Leafs, the National Basketball Association's Toronto Raptors, Major League Soccer's Toronto FC, the Canadian Football League's Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.


MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre.

We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club).

Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.


We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other.

Come be a part of the team.

Job Description:


As part of the Courtside & Premium team, you will have the unique opportunity to support the team on a day-to-day basis with a wide range of initiatives and have the opportunity to gain knowledge and experience across the Raptors and Leaf Brands, as well as the SBA and CCC venues.

MLSE's Internship term dates are from
September 11th, December 22nd, 2023.

Responsibilities:

  • Support with strategic planning of experiences to support retention strategies
  • Execute extensive research of VIP Hospitality, VIP engagement and innovative solution best practices across leagues to inform future membership services & retention strategies
  • Adhere to all MLSE standards and policies
  • Work in compliance with the provisions of the Occupational Health & Safety Act
  • Complete monthly calculations and reconciliations for key accounts
  • Collaborate across multiple internal departments to coordinate on court experiences
  • Deliver enhanced premium seating experience
  • Perform daily multidepartment needs in relation to VIP members, satisfaction and account servicing
  • Provide assistance to high profile customers in order to elevate their overall experience
  • Keep team aligned with important dates across all lines of business on a daily basis
  • Execute multiple tasks for with short deadlines

Qualifications:

  • Currently enrolled in a University or College degree, diploma or certificate in sports, events, marketing, public relations, or related field.
  • A proactive approach toward daytoday activities and shifting demands, demonstrating a high level of initiative, independence, and attention to detail
  • A selfstarter with the ability to work independently
  • Available for Toronto Raptors, Toronto Maple Leafs, home games and special events, including evenings & weekends
  • Ability to manage multiple tasks in a fastpaced environment
  • Willingness to be always a team player
  • Strong leadership skills and problemsolving skills
  • Effective communicator that can clearly convey information
  • Selfmotivated, detailed and organized
  • Excellent time management skills and able to meet multiple deadlines
  • Always maintain confidentiality and a high level of professionalism
  • Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook an asset
  • You are fully vaccinated against Covid19
Additional Information

  • We thank all applicants for their interest, however, only those selected for an interview will be contacted._

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