Current jobs related to IT Office Technician - Laval, Quebec - Couche-tard

  • Electromechanical Technician

    2 weeks ago

    Laval, Quebec, Canada Fed Manutech Canada Full time

    Electromechanical Technician Job DescriptionFed Manutech Canada is seeking a skilled Electromechanical Technician to join our team. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our industrial equipment.Key Responsibilities:Perform corrective maintenance and repairs on equipment as neededCoordinate...

  • Electromechanical Technician

    2 weeks ago

    Laval, Quebec, Canada Fed Manutech Canada Full time

    Electromechanical Technician Job DescriptionFed Manutech Canada is seeking a skilled Electromechanical Technician to join our team. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our industrial equipment.Key Responsibilities:Perform corrective maintenance and repairs on equipment as neededCoordinate...

  • Electromechanical Technician

    5 days ago

    Laval, Quebec, Canada Fed Manutech Canada Full time

    Electromechanical Technician Job DescriptionFed Manutech Canada is seeking a skilled Electromechanical Technician to join our team. As a key member of our engineering and manufacturing team, you will be responsible for ensuring the smooth operation of our clients' industrial equipment.Key Responsibilities:Perform corrective maintenance and repairs on...

  • Electromechanical Technician

    5 days ago

    Laval, Quebec, Canada Fed Manutech Canada Full time

    Electromechanical Technician Job DescriptionFed Manutech Canada is seeking a skilled Electromechanical Technician to join our team. As a key member of our engineering and manufacturing team, you will be responsible for ensuring the smooth operation of our clients' industrial equipment.Key Responsibilities:Perform corrective maintenance and repairs on...

  • Appraisal Technician

    2 weeks ago

    Laval, Quebec, Canada Paris, Ladouceur & Associés inc Full time

    About the RoleWe are seeking a highly skilled Appraisal Technician to join our team at Paris, Ladouceur & Associés inc. As an Appraisal Technician, you will play a crucial role in evaluating the value of properties and buildings, providing accurate and reliable data to support business decisions.Key ResponsibilitiesEvaluate the value of properties and...

  • Appraisal Technician

    2 weeks ago

    Laval, Quebec, Canada Paris, Ladouceur & Associés inc Full time

    About the RoleWe are seeking a highly skilled Appraisal Technician to join our team at Paris, Ladouceur & Associés inc. As an Appraisal Technician, you will play a crucial role in evaluating the value of properties and buildings, providing accurate and reliable data to support business decisions.Key ResponsibilitiesEvaluate the value of properties and...

  • Appraisal Technician

    3 weeks ago

    Laval, Quebec, Canada Paris, Ladouceur & Associés inc Full time

    About the RoleWe are seeking a highly skilled Appraisal Technician to join our team at Paris, Ladouceur & Associés inc. As an Appraisal Technician, you will play a crucial role in evaluating the value of properties and buildings, providing accurate and reliable data to support business decisions.Key ResponsibilitiesAppraise the value of properties and...

  • Accounting Technician

    1 month ago

    Laval, Quebec, Canada CB Canada Full time

    Position: Accounting TechnicianCB Canada is looking for an Accounting Technician to support our financial operations. Reporting to the Financial Information Manager, this role involves a variety of accounting responsibilities, including:Managing inter-company and departmental expenses;Performing bank reconciliations in CAD and multiple currencies;Documenting...

  • Accounting Technician

    1 month ago

    Laval, Quebec, Canada CB Canada Full time

    Position: Accounting TechnicianCB Canada is currently looking for an Accounting Technician to support our financial operations. This role involves reporting to the Financial Information and Corporate Accounting Manager and encompasses a variety of responsibilities, including:Managing inter-company and departmental expenses;Performing bank reconciliations in...

  • HVAC Field Technician

    4 weeks ago

    Laval, Quebec, Canada Trane Technologies Full time

    Trane Technologies is seeking a skilled and dedicated HVAC Field Technician to join our team. In this role, you will serve as the primary point of contact for our valued customers in a defined market, providing exceptional service and maintenance for their HVAC systems. As an HVAC Field Technician, you will be responsible for commissioning, troubleshooting,...

  • Fit Technician Specialist

    2 weeks ago

    Laval, Quebec, Canada Ardene Full time

    Job Description:About the Role:Ardene is seeking a highly skilled Fit Technician to join our team. As a key member of our technical team, you will be responsible for ensuring the highest quality standards in garment construction and fit.Key Responsibilities:Create and maintain technical packs for overseas development, ensuring accuracy and attention to...

  • Fit Technician Specialist

    2 weeks ago

    Laval, Quebec, Canada Ardene Full time

    Job Description:About the Role:Ardene is seeking a highly skilled Fit Technician to join our team. As a key member of our technical team, you will be responsible for ensuring the highest quality standards in garment construction and fit.Key Responsibilities:Create and maintain technical packs for overseas development, ensuring accuracy and attention to...

  • Gas Calibration and HVAC Technician

    1 month ago

    Laval, Quebec, Canada EQUANS Full time

    Position: HVAC and Gas Calibration TechnicianCompany: EQUANSEQUANS is seeking a skilled technician with expertise in gas calibration and HVAC control systems. The organization is dedicated to enhancing building automation, optimizing energy efficiency, and maintaining electromechanical systems. With a reputation for innovation and a commitment to quality,...

  • Accounting Technician

    1 month ago

    Laval, Quebec, Canada SMS Equipment Inc. Full time

    At SMS Equipment Inc., the Accounting Technician plays a vital role in supporting the Finance Department under the guidance of the Finance Supervisor. This position operates on a 5x2 shift schedule. Key Responsibilities: Generate manual invoices for various requests from different branches;Input, verify, and electronically send journal entries to the head...

  • Accounting Technician

    1 month ago

    Laval, Quebec, Canada SMS Equipment Inc. Full time

    At SMS Equipment Inc., the Accounting Technician plays a crucial role in supporting the Finance Department, under the guidance of the Finance Supervisor. This position operates on a 5x2 shift schedule. Key Responsibilities: Generate manual invoices for various requests from different branches;Input, verify, and scan journal entries to the head office;Manage...

  • Accounting Technician

    1 month ago

    Laval, Quebec, Canada SMS Equipment Inc. Full time

    At SMS Equipment Inc., the Accounting Technician plays a crucial role in supporting the Finance Department under the guidance of the Finance Supervisor. This position operates on a 5x2 shift schedule. Key Responsibilities: Generate manual invoices for various requests from different branches;Input, verify, and scan journal entries to the head office;Manage...

  • Accounting Technician

    3 weeks ago

    Laval, Quebec, Canada CB Canada Full time

    Job SummaryCB Canada is seeking an experienced Accounting Technician to join our team. As a key member of our accounting department, you will be responsible for processing daily deposits and EFT payments, updating receivable tracking, and interacting with clients and representatives to resolve issues.Key ResponsibilitiesProcess daily deposits and EFT...

  • Human Resources Technician

    3 weeks ago

    Laval, Quebec, Canada CANADA INFRA Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Human Resources Technician to join our team at Canada Infra. As a key member of our HR department, you will be responsible for coordinating administrative procedures, managing employee data, and providing exceptional support to our team.Key ResponsibilitiesCoordinate administrative tasks,...

  • Human Resources Technician

    3 weeks ago

    Laval, Quebec, Canada CANADA INFRA Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Human Resources Technician to join our team at Canada Infra. As a key member of our HR department, you will be responsible for coordinating administrative procedures, managing employee data, and providing exceptional support to our team.Key ResponsibilitiesCoordinate administrative tasks,...

  • Gas Calibration and HVAC Technician

    1 month ago

    Laval, Quebec, Canada EQUANS Full time

    Position: HVAC and Gas Calibration TechnicianCompany: EQUANSEQUANS is seeking a skilled technician with expertise in gas calibration and HVAC control systems. The organization is dedicated to enhancing building automation, promoting energy efficiency, and maintaining electromechanical systems. With a reputation for excellence, EQUANS emphasizes a dynamic...

IT Office Technician

3 months ago

Laval, Quebec, Canada Couche-tard Full time
Maybe you've stopped by for a coffee, fueled up your car or grabbed something to eat on the go. Then you know what Couche-Tard is all about.

Our mission is simple:
to make our customers' lives a little easier every day.

We've grown into a successful global company with over 15,000 stores in 26 countries, serving more than 6 million customers each day.

In all, we have more than 120,000 people working at our stores and support offices.

IT Office Technician (support Level 1)
-
Department: IT Office Support

-
Location: Laval, (4204, boul. Industriel, Laval)
-
Hybrid mode: 3 days at the office and 2 days remotely
-
Type: Contractual 1 year - 40 hours per week

PROFILE
You are the primary point for of contact for all incoming above store employee calls.

You will work with our end users and the Tier 2 Technicians to ensure that all reported issues are resolved in a timely manner.


  • Team player
  • Exceptional verbal and written communication skills
  • Excellent customer service skills
  • Ability to build and maintain lasting relationships with team and clients
  • Good organizational skills and thoroughness in the execution of tasks
  • Strong analytical and problemsolving skills
  • Able to work under pressure and switch tasks seamlessly.

WHAT YOU'LL DO

  • Respond in accordance with SLA guidelines to request and incident tickets, ensuring a quick and positive experience for our clients with First Call Resolution
  • Provide onsite and remote support to end users.
  • Answer incoming calls when assigned to the phone switch.
  • Build, configure, and deploy laptops and peripherals ensuring all hardware is accounted for in accordance with documented policies and procedures.
  • Create, track and document incident and request tickets with diagnostic details including actions taken from initial diagnosis through the final resolution
  • Ensure a ticket is created for every customer interaction.
  • Assist with technology in conference rooms as needed for meetings.
  • Provide support for Mac and other BYOD (iOS/Android) devices.
  • Perform other duties as assigned.

WHAT YOU'LL NEED

  • Call center experience: minimum 2 year.
  • Technical diploma or equivalent with or technical certifications (AEC, Microsoft, ITIL Certifications) with a minimum of 2 year of related work experience.
  • Strong analytical and troubleshooting skills.
  • Proficient in Windows and Active Directory environments.
  • Extensive knowledge in configuring, installing and deployment of hardware.
  • Functional knowledge of Office 365, VPN, MFA, and Citrix environments.
  • Ability to adapt and prioritize assigned tasks.
  • Experience using IT ticket tracking systems.
  • Ability to function effectively in a dynamic, fast paced, high call volume environment.
  • Must be able to work independently, as well as within a team.
  • Ownership and resolution of assigned tickets.
  • Must be fluent in English and French language.

WHY WORK WITH US


Our job openings in stores and offices allow you to grow quickly within a global company, while benefiting from a dynamic work environment that puts people first.

Wherever you are in your journey, we have a place for you.

Here are some of the attractive benefits we offer:

  • Alimentation Couche-Tard has been named one of Montreal's Top Employers for 2023;
  • A full range of benefits (medical, dental, etc.);
  • Discounts for employees in stores and at many of our partners;
  • Learning opportunities to develop new skills and grow professionally in a growing company;
  • Work in hybrid mode.

Type d'emploi :
Contrat à durée déterminée

Salaire :
à partir de 48 000,00$ par an

Avantages:

  • Assurance Dentaire
  • Assurance Maladie Complémentaire
  • Assurance Vision
- Événements d'Entreprise

  • Programme d'Aide aux Employés
  • Programmes de Bienêtre
  • Réductions Tarifaires
  • Stationnement sur place
  • Tenue Décontractée

Horaires de travail:

  • 8 Heures
  • Du Lundi au Vendredi
  • Quart de jour

Capacité à faire le trajet ou à déménager:

  • Laval, QC H7L 0E3: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Obligatoire)

Langue:

  • Français & Anglais (parlé et écrit) (Obligatoire)

Disponibilité:

  • Quart de jour
(Obligatoire)

Lieu du poste :
Hybrid remote à Laval, QC H7L 0E3