IT Technician

Job Description
- incredible opportunity to join a great team in a critical specialist role.

• Feel valued with our competitive base salary plus incentives and benefits.
• Be a part of a truly inclusive and diverse team that's making a positive impact every day.

About Great River North America:

In an evolving talent market, organizations that recruit the best people are the ones that succeed and outperform their competitors.

This belief has guided us for more than 4 years in our mission to empower organizations by optimizing their recruitment strategy.

We have served 500+ of happy clients, delivering innovative talent acquisition services that attract and hire their biggest asset: their people.

With clients across the UK, India, UAE, Canada, and the US, we're a fast-growing recruitment services and technology company and we're only just getting started An IT professional to join our team is needed You will manage a range of projects to support and enhance the company's network systems.

Responsibilities:

IT system upgrades and projects implemented under the direction of senior technicians.
Assembling, maintaining, and configuring hardware and software components

Responsibilities:

• Provide IT support to endusers, troubleshooting hardware and software issues
• Set up and configure desktops, laptops, and mobile devices
• Install and maintain computer hardware and peripherals
• Respond to help desk tickets and provide timely resolution to technical issues
• Assist with computer networking tasks, including setting up VPN connections
• Collaborate with team members to ensure effective communication and problemsolving
• Document IT procedures and maintain knowledge base for future reference
• Utilize ServiceNow or similar ticketing system to track and manage IT requests

Qualifications:

• Proven experience in IT support or desktop support role
• Strong communication skills, both verbal and written, with the ability to explain technical concepts to nontechnical users
• Knowledge of computer networking principles and protocols
• Familiarity with common operating systems such as Windows, MacOS, and Linux
• Proficiency in troubleshooting computer hardware and software issues
• Ability to work independently as well as part of a team
• Excellent problemsolving skills and attention to detail

Note:
This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types:
Full-time, Part-time
, Fixed term contract, Casual, Seasonal, Freelance, Apprenticeship, Internship / Co-op

Salary:
$17.00-$22.00 per hou

Job Types:
Full-time, Part-time

Salary:
$17.00-$22.00 per hou
r

Benefits:

• Dental care
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Do you have own car to travel??

Experience:

• IT support: 2 years (preferred)

Ability to Relocate:

• Maple Ridge, BC: Relocate before starting work (required)

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