Parts Technician

1 week ago

Concord, Ontario, Canada Joe Johnson Equipment Toronto Full time

Parts Technician / Advisor

LOCATION:
Concord, ON (Langstaff & Dufferin area)

WORK ENVIRONMENT:
Warehouse, Shop, Office

TYPE:
Full-Time (Monday-Friday Dayshift)

COMPENSATION:
Base Salary + Profit sharing bonus opportunity

Benefits 100% paid for by the organization

Vacation & Paid personal days

SUMMARY:

  • The Parts Technician will be responsible for assisting with the daily operations of the Parts department_ _including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers. This position performs a variety of duties including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices._

ABOUT YOU:

  • Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization.
  • Ability to prioritize and organize workload in a fastpaced environment.
  • Basic mathematical skills
  • Able to work efficiently as a part of a team as well as independently.
  • Detailoriented individual with a strong work ethic and positive team attitude
  • Ability to lift up to 50lbs frequently throughout the workday.

POSITION REQUIREMENTS/QUALIFICATIONS:

_ Education/ Certification:
_

  • Valid driver's license with a clean driver's abstract
  • Must have a forklift license or willing to obtain

_ Experience:
_

  • 2+ years' experience in a heavy equipment, construction or automotive parts and/or service environment
  • Strong computer skills including Microsoft Office and ERP/Inventory Management systems
  • Mechanical aptitude or previous exposure to heavy equipment parts

POSITION RESPONSIBILITIES:

  • Provide customer service to both internal and external customers to meet their parts needs in alignment with the company's parts protocols and processes
  • Receive, provide and issue purchase orders and receipts of goods
  • Research availability of parts, either within the facility or from other resources as necessary
  • Search part numbers using a computer or standard catalogue
  • Mark materials with identifying information to communicate parts allocations to service work orders
  • Maintain communication with Shipping/Receiving, suppliers and customers to ensure efficiency within the parts department
  • Provide and maintain accurate back order reports
  • Effectively sell and crosssell parts referencing active campaigns or promotions
  • Complete all applicable inventory, work orders, PO's, receipts of goods entry and put stock away
  • Participate in required inventory cycle counts and provide backup support to other parts department employees as required
  • Participate in training to remain up to date on products represented by JJE and new/revised protocols
  • Process a variety of reports in written and electronic form (e.g. requisitions, paperwork, reports, etc.) to distribute information and/or materials to appropriate parties.
  • Assist the Rentals, Sales and Service Departments in scheduling by meeting regularly to communicate status of parts orders
  • Other duties as assigned by your Manager
  • Oncall coverage as required

SAFETY DUTIES & RESPONSIBILITIES

Employees must:

  • Work in compliance with the appropriate safety legislation/regulations/safety policies
  • Report any known workplace hazard or safety violations
  • Cooperate with their workplace's Safety Committee or health and safety representative
  • Use any safety equipment, protective devices or clothing required
  • Not remove or make ineffective any protective device required by the Company or by the regulations.

OTHER DETAILS

_Travel Expectations_:

  • 2% 5% for pickups and deliveries

_ Physical Demand:
_

  • Frequently required to lift and move moderately heavy objects
  • Frequently required to remain in a stationary position

WHY WORK AT JJE?

  • Talented, dedicated and passionate team to work with
  • Exceptional bestinclass products and service offerings for our customers
  • Marketcompetitive compensation package with annual increase opportunities
  • Robust Group Benefits that are 100% paid for by the Company inclusive of Health, Dental, Life, Disability and Travel coverage
  • Paid Personal Days
  • Charitable Giving Program
  • Educational Scholarship Program
  • Tuition Reimbursement
  • Employee & Family Assistance Program (EAP)
  • Employer Matching Retirement Savings Plan
  • Federally recognized as a certified Employment Equity organization
  • Member of multiple provincial safety programs and COR certified
  • Our Core People Values: _Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition_

WHO WE ARE:


As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US.

Through our branch network, we sell, rent, lease, service and support va

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