Retail Sales Associate

2 weeks ago


Edmonton, Alberta, Canada PakMail Centres of Canada Full time

Job Summary:

SUMMARY:

DUTIES & RESPONSIBILITIES:

  • Relationship management with customers, courier drivers and multiple business partnerships
  • Train and manage employees by providing ongoing coaching and feedback
  • Ensures sales are maximized through effective sales techniques and process efficiencies
  • Answer customer inquiries regarding products and services, while maintaining a high degree of professionalism
  • Resolve customer complaints according to established courier guidelines
  • Maintain customer confidentiality
  • Maintain inventory, supplies, client listings and mailbox rentals and miscellaneous paperwork
  • Daily pick up of mail and parcels may be required
  • Parcel sorting and organization
  • Custom packaging
  • Cash management and reconciliation
  • Regular maintenance and cleanliness of store

QUALIFICATIONS

  • Work independently and manages priorities in a timely manner
  • Critical thinking and decisionmaking skills
  • Proficient in Microsoft Excel, Word, Access and general computer skills
  • Problem solving skills
  • Strong verbal and written communication skills
  • Ability to utilize postal equipment
  • Demonstrated supervisory, leadership and/or managerial experience or relevant experience
  • Ability to serve customers in a professional manner and to inspire their confidence and trust

PHYSICAL REQUIREMENTS

  • Ability to lift 50 pounds
  • Be able to stand on your feet most of the day
  • Class 5 GDL Drivers License

Job Type:
Part-time

Pay:
$15.00 per hour

Expected hours:
per week

Benefits:

  • Onsite parking

Day range:

  • Monday to Friday

Flexible Language Requirement:

  • French not required

Shift:

  • Day shift

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 3 years (preferred)

Work Location:
In person

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