Solution Architect, Digital Experience

2 weeks ago


Toronto, Ontario, Canada The Salvation Army Canada and Bermuda Full time

Solution Architect, Digital Experience

Location: Remote/Hybrid

Division: Information Technology, Digital Experience

About The Salvation Army

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2.6 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to achieve all this, we are now looking for a Solution Architect, Digital Experience

The Solution Architect, Digital Experience leads the development, communication and deployment of the architecture and design of Digital Experience solutions and related components (e.g. digital platform, integration, security, solution customization). The Solution Architect, Digital Experience will exercise influence, and impact, across the enterprise in promoting the strategic direction for Digital capabilities, enablement, and adoption.

What you will be doing:

  • Lead the architecture for The Salvation Army's Digital Experience platforms, including our intranet, extranet and digital asset library.
  • Collaborate with the Enterprise Architecture team to address Digital Experience requirements.
  • Create and maintain architectural drawings and documentation for successful project execution
  • Stay informed on Digital Experience trends, particularly within the non-profit sector.
  • Secure organizational commitment for enterprise-level Digital Experience initiatives.
  • Maintain deep knowledge of the organization's technologies and architectural landscape.
  • Ensure project alignment with Digital Experience blueprints and strategic goals.
  • Translate business needs into comprehensive technical designs and solutions.
  • Provide leadership in the development and deployment of Digital Experience solutions.
  • Oversee architectural governance to ensure compliance with standards and policies.
  • Advocate and promote Digital Platform solutions across the enterprise.

What you bring to the table:

  • Over 10 years of experience with Digital Experience solutions, including large-scale implementations of solutions for intranet, extranet and digital asset library.
  • Extensive experience as a solution/technical architect in complex development environments.
  • Proven track record in leading digital transformation initiatives with digital experience solutions.
  • Experience with Simpplr, Salesforce Experience Cloud and Adobe solutions is an asset.
  • Expert knowledge of cloud architecture best practices and modern cloud-based solution development.
  • Proficiency in writing business requirements from wireframes and understanding Agile methodology.
  • Exceptional communication, negotiation, and organizational skills, with the ability to present to executives and align enterprise-wide direction with business needs.

What We Promise

  • Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
  • Continuous learning and growth through challenging work
  • The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
  • An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
  • We live our Core Values as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions – there's a place for everyone to belong here.

How We Hire

We are committed to creating a workplace where people experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results. If this sounds like an environment in which you would like to work, apply today

We embrace equity, diversity, justice, inclusion and belonging and we're committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be.

The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.

We thank all applicants and will contact candidates selected for next steps. Internal Applicants are encouraged to notify their current supervisor when applying for a new position within The Salvation Army.



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