Starbucks-barista (Full Time)

1 week ago


Vancouver, British Columbia, Canada Grouse Mountain Full time

Job Title:
Starbucks Barista

Location:
North Vancouver

Department:
Food & Beverage

Reports to:
Manager, Casual Dining

Role Status:
Full Time and Part Time positions available

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort.

In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.


Key Responsibilities of the Role:

  • Develops enthusiastically satisfied customers all of the time;
  • Welcomes and connects with every customer to provide excellent customer service
  • Discovers customer needs and appropriately suggests product with every customer to enhance service and meet sales goals
  • Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • Responds to customers' needs and says thank you to every customer;
  • Maintains customer service area and equipment in a clean and appealing manner;
  • Demonstrates a cando attitude when helping customers;
  • Maintains quality store operations
  • Prepares a variety of customer beverage orders such as espresso drinks and "Coffee of the Week" to Starbucks standards
  • Follows store policies and procedures for operational flow at each station;
  • Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player
  • Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions
  • Follows standards for merchandising, stocking, rotating and storing all products;
  • Performs equipment maintenance in accordance with preventive maintenance checklist
  • Follows cash handling and register policies
  • Follows inventory stocking and recording guidelines
  • Takes responsibility to learn all aspects of the Barista position
  • Learns and demonstrates creating the Starbucks experience
  • Learns and demonstrates all performance standards by completing "Initial Store Training" and passing barista certification with a score of 90% or better.
  • Training will be provided.
  • Other duties as required

Requirements:

  • Previous experience in the food service industry preferred
  • Excellent customer service skills
  • Available to work weekdays, weekends, and evenings (especially during the holidays)
  • Flexible availability

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