Kids Play Area Co-worker

2 weeks ago


Ottawa, Ontario, Canada IKEA Full time
Who you are

  • You are enthusiastic about working with children
  • You can prioritize, are disciplined, show initiative and have a flexible attitude
  • You have at least 6 months of Customer Service experience in a retail environment (preferably)
  • You are as cool as a cucumber under pressure, and can take charge of an urgent situation, even if it means to quickly go get your Manager for help
  • You are totally cool working in a physically demanding, fastpaced, work environment

Your responsibilities

  • May be assigned to Information desk at the front to assist customers with general inquiries
  • Ensure a positive shopping experience by greeting visitors, being visible and available always and managing first contact resolution
  • Responsible for registering, assisting and supervising registered children
  • Ensure the environment is playful and fun
  • Communicate with parents if there is an issue or concern
  • Always actively participating in the children's safety and security
  • Advise all children of the Smaland rules and policies while their parents are present and ensure parents are aware of all Smaland policies and rules
  • Maintain supplies and ensure work area is kept clean and hazardfree
  • Assist in other duties as required by direct line Leader

Together as a team


At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.

We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers:

we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We're a bunch of people who are truly passionate about people

Just So You Know

In the IKEA world, this position is officially referred to as: Ballroom Co-worker

Part-time: 12-20 and 20-34 Hours / Week (Including Evenings and Weekends)

Pay:
$16.00 / Hour + Benefits (Starting pay may increase depending on experience)

Address: 2685 Iris Street, Ottawa, Ontario K2C 3S4

Please note:

This position requires the submission of a completed and satisfactory Vulnerable Sector Check, which was conducted in the past 12 months.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.


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