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IT Support Analyst
1 week ago
- With more than 30 years of experience, our product proudly boasts the most complete, functional, and innovative software solution dedicated to groceries, pharmacies, and C-Store.
Develop the ability to dive deep into technical issues.
Developing abilities to understand clients' issues and requests.
Provide solutions to software integration issues with third parties.
(peripherals, payment devices and applications).What You Bring with you+ 5 years of experience in customer service, technical and application support.
Proficient on troubleshooting peripheral devices, computers and software installation.Experience with retail and payment systems integration and devices.
Good communication skills.
Our StackArchitecture:
Micro-services
- Micro frontends
- MS AzureDatabase: SQLDocumentation: HTMLTools: GitHub
- Azure DevOps
- Google WorkspaceTicketing System
- ZendeskOur Great BenefitsMinimum of three weeks of vacation from the first year.
Pension plan with employer contribution after year one.
Five personal time off (PTO days after three months.
Remote work flexibility:
Hybrid, Remote, and one site options.
The use of the masculine gender in this document is for the sole purpose ofbrevity
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