![POINT Biopharma](https://media.trabajo.org/img/noimg.jpg)
IT Helpdesk Technician, Toronto
7 days ago
POINT Biopharma is an innovative, high-performance company focused on a hard problem: creating new cancer therapies that are more effective and have fewer side effects than traditional treatments.
Our products are targeted radioligands, a technology that hold significant promise to treat cancer.Our company is growing rapidly:
we just announced a phase 3 clinical trial for our novel radioligand based prostate cancer treatment, established our U.S.
manufacturing center in Indianapolis, and have a pipeline of next generation oncology products in development.We are a creative and agile team accountable to a high standard:
to be uniquely better. If you are searching for new and uniquely better career path, you should consider joining the POINT team.
TO BE CONSIDERED, APPLICANTS MUST BE LEGALLY ENTITLED TO WORK IN THE USA.
Location of work
Although primarily remote, the employee must be physically located close enough to our onsite lab located in Toronto (College and University), and be able to reach the lab within an hour.
The role will require the employee to travel and work from the lab at least once per month to perform recurring maintenance tasks.
Overview
Reporting to the Manager, Information Technology, the IT Helpdesk Technician is the first contact of end-user support, and responsible for resolving user issues in accordance with Point SLAs.
In addition, this role is responsible for the execution of recurring IT tasks such as backups and active monitoring of critical systems.
Objectives- Escalate issues appropriately to sustain quick issue resolution.
- Install, make changes, and repair computer hardware when possible.
- Install and maintain OS and software updates and patches.
- Create and maintain required documentation.
- Maintain service level agreements for the organization.
- Receive and respond to system notifications such as Security, Compliance, or Performance notices, and take appropriate actions to remediate any problems that may occur.
- Perform recurring activities such as backups and integrity testing
- Support the Manager of IT in his role.
- IT support ticket response within Point SLAs
- Backups and backup integrity testing
- Ensure that software, hardware and OS updates and patches are applied in a timely manner
Requirements:
- Minimum 3 years working in an IT support role
- Strong customer service capabilities
- Strong written and verbal communication skills
- Microsoft Windows Environments
- Service Desk Ticketing System
- Supporting remote workers
- Experience in a regulated environment
- Office 365 Ecosystem
- Azure Active Directory
- Hypervisors (VMware or Hyper-V)
- Office 365 Administration & Support
- Video Conferencing (Teams, Zoom)
- Microsoft Intune MDM
- Windows Server administration (Virtual & Physical)
- VoIP Phone Systems
- SharePoint
- Veeam
- VMware or Hyper-V
- This role works in a hospital setting and it is mandatory for all employees to complete health screens before onboarding. In the event the screen results show nonimmunity, vaccines may need to be administered.
There is no shortage of demand for smart, qualified and hardworking people like yourself - and we strongly believe POINT is the right career move for you
Here is why:
- You will help establish and define an organization that will change the course of cancer therapies. and help thousands of people each year
- You will be challenged, and are expected to challenge us, as part of a resultsoriented, high performance team, where everyone leaves their egos at the door and lets the best ideas win
- You will be provided the opportunity to participate in the financial value creation that occurs as POINT grows and becomes a mature pharmaceutical company
- Most importantly, you will spend everyday working on something important
Benefits
- Eligible for annual incentive bonus plan and stock options
- Health Care Plan (Medical, Dental & Vision) effective day
- Retirement Plan (matching 401k)
- Income Protection Insurance (Life AD&D, Short & Longterm disability) 100% employer paid
Voluntary Income Protection
- Premiums paid by employee
- Paid Time Off (Vacation, Personal Days, Sick Days & Public Holidays)
- $50 cell phone reimbursement per month ($1,300 per year)
- $1,500 one-time allowance for remote based positions to set-up a home office
POINT Biopharma does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
-
Junior Helpdesk Support Technician
7 days ago
Toronto, Ontario, Canada Aquila Software Group Full timeJunior Helpdesk Support Technician:Aquila:Full time | Permanent | Remote:Aquila Software is seeking a Junior Helpdesk Support Technician to join our IT team.Reporting to the Director of IT, the Junior Helpdesk Support Technician will collaborate with the internal Helpdesk team, security team, different departments, and external vendors to provide support and...
-
IT Helpdesk Technician
2 months ago
Toronto, Ontario, Canada Spectrum Health Care Full timeCompany DescriptionYour happiness and well-being are top priorities at Spectrum We offer competitive wages, paid sick days, RRSP matching and moreWe are hiring a full time Bilingual IT Helpdesk Technician to join our team in Toronto. This is a full time role working out of our Toronto office Monday - Friday 9:00 am - 5:00 pm. At Spectrum Health Care our...
-
IT Helpdesk Technician
3 weeks ago
Toronto, Ontario, Canada Spectrum Health Care Full timeCompany DescriptionYour happiness and well-being are top priorities at Spectrum We offer competitive wages, paid sick days, RRSP matching and moreWe are hiring a full time Bilingual IT Helpdesk Technician to join our team in Toronto. This is a full time role working out of our Toronto office Monday - Friday 9:00 am - 5:00 pm. At Spectrum Health Care our...
-
IT Helpdesk Technician
7 days ago
Old Toronto, Ontario, Canada Spectrum Health Care Full timeYour happiness and well-being are top priorities at Spectrum We offer competitive wages, paid sick days, RRSP matching and moreWe are hiring a full time Bilingual IT Helpdesk Technicianto join our team in Toronto. This is a full time role working out of our Toronto office Monday - Friday 9:00 am - 5:00 pm.At Spectrum Health Care our mission is re-imagining...
-
IT Technician
7 days ago
Toronto, Ontario, Canada Toronto School of Management Full timePosition Title:IT TechnicianDepartment: IT ServicesLocation: On-Site (After Hours)Primary PurposeNiagara College Toronto is a public college-private partnership between Niagara College (NC) and Toronto School of Management (TSoM), with academic delivery and student support services managed by Global University Systems (GUS) Canada. Niagara College Toronto...
-
Helpdesk Technician
7 days ago
Toronto, Ontario, Canada BeachHead Inc. Full timeDo you seek challenges and personal development opportunities, and have the courage to make a difference? Are you a motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines? Then, Apply Now Working with one of the top financial clients this role calls for a Helpdesk...
-
IT Technician Part-time
7 days ago
Toronto, Ontario, Canada Institut Trebas Institute Full timePosition Title:IT TechnicianDepartment:IT ServicesPrimary PurposeFleming College, Toronto Programs is a public college-private partnership between Fleming College and Trebas Institute, with academic delivery and student support services managed by Trebas Institute.The Junior IT Technician will provide maintenance, repair, and tech support on a variety of...
-
Toronto, Ontario, Canada City of Toronto Full timePress Tab to Move to Skip to Content Link Curling Assistant Ice Technician/Facility Operator- Toronto/East York District Important: Do not apply to this job opportunity if you are a returning City of Toronto employee, instead please complete an online scheduling form . The Community Recreation Branch is responsible for the delivery of high-quality,...
-
Automotive Technician
7 days ago
Toronto, Ontario, Canada BMW Toronto Full timeWould you like to be a part of one of the country's premier luxury car dealerships? Are you looking for an opportunity to be appreciated and involved in your career? If so, BMW Toronto is the place for youBMW Toronto is a busy, fast paced downtown luxury car dealer looking a highly motivated, experienced service technician with a competitive edge; one who...
-
Helpdesk / Customer Service
7 days ago
Toronto, Ontario, Canada Dawn InfoTek Inc. Full timeDawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.We are currently seeking competent individuals to fulfill the role of Helpdesk /...
-
Old Toronto, Ontario, Canada Toronto Pearson International Full timeMaintenance Associate, Maintenance Response, Greater Toronto Airports Authority (GTAA) - Toronto Maintenance Associate, Maintenance Response, Greater Toronto Airports Authority (GTAA) - Toronto Posted On March 13, 2024 The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make... Senior Representative,...
-
Toronto, Ontario, Canada City of Toronto Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Curling Assistant Ice Technician/Facility Operator- Toronto/East York District Important: Do not apply to this job opportunity if you are a returning City of Toronto employee, instead please complete an online scheduling form . The Community...
-
Apprentice Technician 2nd or 3rd year
2 months ago
Toronto, Ontario, Canada BMW Toronto Full timeBMW Toronto is actively seeking a 2nd or 3rd year Apprentice Technician for a full time position. What we Offer: Job Function: The responsibility of an Apprentice Technician is to assist the technicians in performing vehicle repairs and maintenance work in accordance of all dealer and factory standards, under the supervision of a licensed Technician....
-
Apprentice Technician 2nd or 3rd year
3 weeks ago
Toronto, Ontario, Canada BMW Toronto Full timeBMW Toronto is actively seeking a 2nd or 3rd year Apprentice Technician for a full time position. What we Offer: Job Function: The responsibility of an Apprentice Technician is to assist the technicians in performing vehicle repairs and maintenance work in accordance of all dealer and factory standards, under the supervision of a licensed Technician....
-
Outpatient Pharmacy Technician
7 days ago
Toronto, Ontario, Canada Unity Health Toronto Full timeKnowledge & SkillsRegistered as a pharmacy technician with the Ontario College of PharmacistsPrevious experience in a retail pharmacy preferred.Capable of working to full scope of regulated technician dutiesExcellent communication, interpersonal, critical thinking, organization and problem-solving skills; and demonstrated ability to function in a team...
-
Maintenance Technician
7 days ago
Toronto, Ontario, Canada Toronto Humane Society Full timeDo you love animals as much as we do? Join us and you can make a difference every dayToronto Humane Society finds new homes for thousands of animals and helps keep families together. However, Toronto Humane Society is more than an animal shelter. We are an educational resource and support system, a leading voice in animal welfare and accessible care. Toronto...
-
L1/l2 IT Helpdesk Technician
7 days ago
Toronto, Ontario, Canada NewAge Products Inc Full timeHeadquartered in North York, ON, with employees in Canada, the US, China and India, NewAge is an industry-leading manufacturer and distributor of premium home improvement solutions.Our products are sold through major online retailers such as Lowes, The Home Depot, Costco, Amazon, and Wayfair as well as our own e-commerce site. But what makes us unique is...
-
Pharmacy Technician
7 days ago
Toronto, Ontario, Canada The Salvation Army - Toronto Grace Health Centre Full timeTORONTO GRACE HEALTH CENTRE: JOIN OUR TEAM The Toronto Grace Health Centre (TGHC) provides specialized care and services to those individuals who require Complex Continuing Care, Post Acute Care Rehabilitation, Palliative Care, and Transitional Care. The care and services provided at TGHC help facilitate the patient flow through the health care system and...
-
Pharmacy Technician
3 weeks ago
Toronto, Ontario, Canada The Salvation Army - Toronto Grace Health Centre Full timeTORONTO GRACE HEALTH CENTRE: JOIN OUR TEAM The Toronto Grace Health Centre (TGHC) provides specialized care and services to those individuals who require Complex Continuing Care, Post Acute Care Rehabilitation, Palliative Care, and Transitional Care. The care and services provided at TGHC help facilitate the patient flow through the health care system and...
-
Gas Technician
7 days ago
Toronto, Ontario, Canada NELLA CUTLERY TORONTO INC. Full time_As a growing leader in the commercial food equipment industry, Nella Toronto is seeking a _certified gas technician _for our Toronto location. As a member of our team, you will accurately diagnose and repair problems of a wide variety. With a strong focus on customer service and a commitment to reliability, you will communicate solutions to customers._ _As...