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Tmt Careers – Field Service Technician
2 weeks ago
A Field Service Technician is responsible for the day to day installations, maintenance, and providing training to NuPay merchants that use POS devices/terminals – this includes customers that have been outsourced to NuPay/ACS Field Services. Products installed include AEDO, POS, NAEDO, MPS, NuCard, EPV, E-Commerce and DebiCheck. A Field Service Technician will also be responsible for the preparation of equipment that will be installed at customers premises. Field Service technicians will also be responsible for stock control/management and administrative duties.
[ads1]Job Responsibilities:
- Preparation of equipment for new installations and service calls.
- Provide training to NuPay and ACS Field service merchants on products being installed
- In-depth knowledge on Delfin products and how NuPay integrates with Delfin
- Adhere to Service level agreements
- Perform new installations and service calls for NuPay and ACS Field Services.
- In-depth knowledge on all NuPay and ACS Field Service products
- Scheduling appointments.
- Knowledge on 3rd party connectivity provider's, for example Huge Connect and GDSP
- Assist various departments with technical related queries.
- Knowledge on external admin providers and how they integrate with NuPay products
- Assist with customer queries.
- Customer service focused
- Some knowledge of admin systems that integrate with NuPay systems will be advantageous
- Experience using POS devices/terminals will be advantageous.
- A qualification in the fundamentals of IT would be advantageous
- Working knowledge of POS systems will be advantageous.
- Customer service/care course will be advantageous.
- Matric
- Valid driver's licence.
- Must be able to assist merchants from different backgrounds
Company:Altron
Vacancy Type:Full Time
Job Location:Alberton
Application Deadline: N/A
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Altron Tmt Careers – Field Service Technician
4 weeks ago
Alberton, Canada Altron Full timeJob Description: A Field Service Technician is responsible for the day to day installations, maintenance, and providing training to NuPay merchants that use POS devices/terminals – this includes customers that have been outsourced to NuPay/ACS Field Services. Products installed include AEDO, POS, NAEDO, MPS, NuCard, EPV, E-Commerce and DebiCheck. A Field...
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Altron Tmt Careers – Field Service Technician
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