Senior Customer Service Representative

1 week ago

Barrie, Ontario, Canada The Look Company Full time

Company Overview:

The Look Company specializes in providing visual engagement solutions for sport, retail and commercial customers globally. We are looking to hire a Key Account Manager on a permanent full-time basis.

Company Website:

Position Overview: Permanent, full-time Mon-Fri

· The main goal for this role is to retain our top customers and nurture those key relationships

· Working with our top customers, you will become a strategic partner and an advisor, discovering new opportunities to work together for mutual benefit

Hours of Work: Day shift 8:30am-5pm

Responsibilities:

· Assist Retail Sales Team in managing day to day client requests with high level of customer service excellence, most often communicating directly with the Client's staff in support of both the Client and the internal team at The Look Company

· Define client requirements, scope and objectives and project manage client requirements to fulfilment, effectively becoming the internal advocate for delivering Client requirements

· Support Sales Team with preparation and entry of proposals and quotes, collateral materials and effectively become the Sales Team's internal support person

· Maintain accurate client information database, including setting up the account according to The Look Company processes

· Enter sales orders, work orders and project manage orders through production and shipment

· Assist and maintain project completion and delivery dates for Production Manager and Project Delivery Managers

· Ensure all orders and project are billed accurately and on time

· Facilitate and ensure timely artwork approvals with clients

· Support with services that will be external to the Look Company, such as; Installation, freight, custom fabrication, more project management driven larger rollout programs as required

· Stay current with all Look Company products, services and departments

Candidate Characteristics:

  • Able to handle multiple tasks, concurrent activity, deadlines and changing priorities
  • Strong computer, excel, personal communication and multi-tasking skills
  • Be able to liaison with various internal and external company departments to facilitate design, production, installation, order entry, purchasing and accounting requirements
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills

Education and Experience:

· Three (3) or more years of experience in client service in a related or B2B field

· Event or Retail industry experience an asset

· Experience in using an ERP system for configurator quotation and detailed entering of sales orders

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

Application deadline:


#J-18808-Ljbffr

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada Closets by Design of Central Ontario Full time

    Closets by Design - Customer Service RepresentativeEstablished in 1982, Closets by Design is known for its integrity and commitment to exceptional customer service.We prioritize customer satisfaction and strive to deliver the highest quality products and services.We offer personalized in-home consultations and custom-designed solutions to meet individual...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada Waste Connections of Canada Full time

    Waste Connections of Canada is looking for a Customer Service Representative to join the team at our Barrie ON, location.A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada University Health Network Full time

    JOB POSTING #923966Position: Customer Service RepresentativeDepartment: Altum HealthSite: BarrieReports to: Site ManagerHours: 37.5 hours per weekStatus: Permanent Full-timeAltum Health is a department within the University Health Network with over 300 employees across several regional sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga,...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada Lifemark Health Group Full time

    Customer Service Representative - Lifemark - Resolution Physiotherapy & IMS ClinicLocation: 11 Victoria Street- Barrie, Ontario- Employment status: Permanent Full-Time- Rate compensation: $ $19.00Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada WATER DEPOT, Bryne Drive Full time

    We are looking for a customer service representative to join the team at the Water Depot at the BRYNE DR location.Responsibilities Open and close store (key holder) Develop and maintain relationships with customers. Maintain accurate records of customer interactions. Ability to lift50LBS. Provide product services information to customers. Identify customers...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada Closets by Design of Central Ontario Full time

    Since 1982, Closets by Design has established a solid reputation for integrity, standing out as a front-runner in customer service and overall customer satisfaction. This unwavering integrity permeates every aspect of our operations.From our no-obligation in-home consultation to the creation of custom designs and top-notch product construction, our...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada Canadoor Garage Doors Full time

    We're seeking a positive, personable customer service representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get startedCompensation:$640 - $1,000...

  • Bilingual Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada Employment Options, Barrie Full time

    Bilingual Customer Service RepresentativeFillip is a Calgary-based fintech company leading the digital transformation of fleet payments. Fillip empowers hundreds of businesses with its universally accepted digital fleet card that solves the challenges of distributed payments for busy teams on the road.The Customer Success Representative (CSR) supports...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada SE Health Full time

    We are hiring a Full-time Customer Service Representative - 1 Year ContractSE Health is currently hiring a Customer Service Representative,**Here are many reasons why you will want to bring your talent to our team: You will be part of a distinguished Canadian, notforprofit organization with a century of experience You will experience opportunities to use...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada Acara Solutions Full time

    Acara Solutions is looking for Customer Service Rep in Barrie, ONHere we _GROW_ again Our company is looking for a customer service-orientated and organized individual to join our Barrie retail team in the role of Customer Service Representative.Reports To: Customer Service SupervisorSummaryThe individual(s) in this position will act as a support network...

  • Customer Service Representative

    4 weeks ago

    Barrie, Ontario, Canada Saint Elizabeth Health Care Full time

    We are hiring a Full-time Customer Service Representative - 1 Year ContractSE Health is currently hiring a Customer Service Representative,Here are many reasons why you will want to bring your talent to our team:You will be part of a distinguished Canadian, not-for-profit organization with a century of experienceYou will experience opportunities to use many...

  • Customer Service Representative

    4 weeks ago

    Barrie, Ontario, Canada Saint Elizabeth Health Care Full time

    We are hiring a Full-time Customer Service Representative - 1 Year ContractSE Health is currently hiring a Customer Service Representative,Here are many reasons why you will want to bring your talent to our team:You will be part of a distinguished Canadian, not-for-profit organization with a century of experienceYou will experience opportunities to use many...

  • Customer Service Representative

    4 weeks ago

    Barrie, Ontario, Canada Scotiabank Full time

    Customer Service Representative - Alliston, Barrie (15 hrs/week)Requisition ID: 197878Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our...

  • Customer Service Representative

    1 month ago

    Barrie, Ontario, Canada Scotiabank Full time

    Customer Service Representative - Alliston, Barrie (15 hrs/week)Requisition ID: 197878Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada Canadoor Garage Doors Full time

    About Us:At Canadoor Garage Doors, we are committed to delivering an outstanding customer experience every time. We do this by bringing professionalism to the garage door industry and working with a great teamAt Canadoor, we are committed to offering our clients products made by the industry's most trusted and respected manufacturers. By providing garage...

  • Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada McDougall Insurance and Financial Full time

    At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks.Our growing team is looking for a Customer Service Representative in Commercial Lines to join our team in...

  • Customer Service and Counter Sales Representative

    1 week ago

    Barrie, Ontario, Canada Near North Supply Inc Full time

    We are looking for a proactive, resourceful, and driven Customer Service & Counter Sales Representative to join our growing team What we offer: Competitive compensation package and group benefits Product knowledge training and skill building opportunities A welcoming and supportive work environ

  • Customer Service and Counter Sales Representative

    1 week ago

    Barrie, Ontario, Canada Near North Supply Inc Full time

    We are looking for a proactive, resourceful, and driven Customer Service & Counter Sales Representative to join our growing team What we offer: Competitive compensation package and group benefits Product knowledge training and skill building opportunities A welcoming and supportive work environm

  • Service Barrie Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada City of Barrie Full time

    Future temporary full-time and temporary part-time vacancies Job Type: Future Temporary Full-Time and Temporary Part-Time Vacancies Position Closing Date : Wednesday, July 31, 2024 at 11:59pm* *The City of Barrie is accepting applications for current and future temporary full-time and temporary part-time Service Barrie Customer Service Representative...

  • Service Barrie Customer Service Representative

    1 week ago

    Barrie, Ontario, Canada City of Barrie Full time

    Choose Barrie The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us. Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands,...