Sales Operations Associate

2 weeks ago


Guelph, Ontario, Canada Canadian Solar Full time

About Us

Position Summary


The Sales Operations Associate is responsible for the management of the business relationship with existing clients and prospects and supporting all steps of the sales and distribution cycle such as quoting, purchase order confirmation, product allocation, invoicing, products distribution and claim management of sales team for the US Division.

This position helps customers in making informed purchase decisions and support sales lead generation initiatives.

  • Provide overall sales operational support and purchase order execution / purchase order fulfillment with clients in our Canada and Caribbean Division.
  • Review and process client orders with high level of accuracy.
  • Provides timely followup to clients, especially when Regional Sales Managers are on the road and unavailable.
  • Interact with clients frequently in a clear and professional manner.
  • Create and track quotes within CSI CRM tools.
  • Provide clients with status of orders and confirm delivery schedules.
  • Partners with Regional Sales Managers to fulfill sales objectives by providing support and upselling CSI products and services.
  • Provide clients with technical and administrative product information and analysis.
  • Qualify new prospects and support the customer setup process (credit line management and customer data documentation).
  • Collaborate with accounting department to resolve outstanding AR issues and client credit availability, taking into consideration existing orders.
  • Partners with planning and logistics team to execute client orders successfully.
  • Remains in close communication with Regional Sales Managers to identify sales strategy with each account (pricing, terms, product, availability, etc.).
  • Assist with projects across sales and marketing as needed. Such as system enhanced process improvements or exhibition preparation/attendance

Qualifications & Requirements

  • 4 years' experience B2B sales support, account management, or client services experience
    Desired:
  • AA/BA/BS degree or combination of education and experience.
  • Bilingual in Spanish
    Required:
  • Solar or related industry experience

  • Strongly Desired:
  • Proficient with Salesforce (or similar CRM software)
  • Proficient in Excel, PowerBI or similar (Proficiency with solarspecific software a plus)
  • Experience using SAP
  • Must be detail oriented.
  • Excellent customer service skills
  • Ability to communicate information and ideas clearly, concisely and professionally
  • Results oriented, organized, highly motivated and proactive
  • Ability to prioritize and multitask
  • Ability to travel up to 10%

Compensation & Benefits

  • Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO and sick days._
  • Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status._


  • Guelph, Ontario, Canada On Mark Sales Ltd. Full time

    _Sales Associate _Join us and discover an incredible opportunity to launch into an exciting and lucrative career in sales and marketing. In this entry-level position, you will quickly learn what it takes to manage existing clients, as well as learn the skills to find and manage new customers.Daily tasks will include: Managing, communicating with, and...

  • Sales Associate

    1 week ago


    Guelph, Ontario, Canada Top Choice Electronics Full time

    We are a retail store specializing in home appliances, furniture, and TVs, and we are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for selling appliances, furniture, and TVs to customers in our store.Responsibilities: Providing exceptional customer service to all customers Greeting customers and identifying...


  • Guelph, Ontario, Canada Canna Cabana Full time

    Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.Duties and Responsibilities: Always greet customers as they enter the store. Manage login id on Point of...

  • Sales Associate

    1 week ago


    Guelph, Ontario, Canada Laura Canada Full time

    Company DescriptionLaura Canada is an iconic and innovative family-owned retailer housing two leading women's fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online...

  • Sales Associate

    1 week ago


    Guelph, Ontario, Canada Stars Men's Shops Full time

    STARS is a third generation Canadian owned and operated men's wear retail company that began more than 75 years ago in Kitchener, Ontario. Today, Stars has over 20 locations across Ontario and growing.At a time when it is even tougher for businesses to thrive, it is even more crucial to know what it takes.QUALIFICATIONSDoes the following describe you A...


  • Guelph, Ontario, Canada Love Shop Full time

    Responsibilities: Greet customers and provide excellent customer service Assist customers in finding products and making purchasing decisions Operate cash register and handle cash transactions Process returns and exchanges Maintain a clean and organized sales floor Conduct product demonstrations to showcase features and benefits Meet or exceed sales goals...


  • Guelph, Ontario, Canada True North Cannabis Company Full time

    About The Company:True North Cannabis Co. is an emerging Cannabis retailer. We are extremely excited to educate Cannabis history & Light The Way Forward for the future of Cannabis. With locations popping up across the province, we encourage you to check out what the buzz is all about; and help us Share a way to live, the True North Way.About The...

  • Sales Associate

    1 week ago


    Guelph, Ontario, Canada Eclipse Stores Inc Full time

    If you love fashion and working with people, we have a job for youEclipse Stores Inc. is a growing woman's clothing retailer with over 80 stores across Canada. We are looking for an energetic, friendly person with an interest in fashion to fill the role of Sales Associate in our Eclipse Store in Stone Road Mall.Responsibilities Include: Providing outstanding...


  • Guelph, Ontario, Canada AutoCanada Inc. Full time

    Used Car Sales AssociateRightRide GuelphGuelph, OntarioAre you looking for a new career opportunity?Join RightRide Guelph as a Used Car Sales Associate As part of the elite non-prime sales team, you will use your knowledge of the sales framework and your customer service expertise to successfully match valued customers with new or pre-owned vehicles. If you...


  • Guelph, Ontario, Canada AutoCanada Inc. Full time

    Used Car Sales AssociateRightRide GuelphGuelph, OntarioAre you looking for a- new career opportunity?Join- RightRide Guelph as a- Used Car Sales Associate As part of the elite non-prime sales team, you will use your knowledge of the sales framework and your customer service expertise to successfully match valued customers with new or pre-owned vehicles. If...


  • Guelph, Ontario, Canada MT Canada Full time

    Who we areETERNITY SYSTEMS is the world leader in industrial sanitization of reusable packaging and containers. Established in Europe (France, Spain, Portugal and Germany) and in North America (United States and Canada) with 14 washing facilities, the Group achieved sales of nearly € 100 million in 2020, washing more than 700 million containers. ETERNITY...

  • Overnight Associate

    4 weeks ago


    Guelph, Ontario, Canada Walmart Canada Full time

    Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part of a...

  • Sales Associate

    1 week ago


    Guelph, Ontario, Canada Sally Beauty Full time

    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happenThe Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience...


  • Guelph, Ontario, Canada Envirosearch Operations Inc. Full time

    WHO WE AREEnvirosearch Operations was created in 2001 to specialize in providing water and wastewater operations services to non-municipal owners of water and wastewater treatment facilities in the Province of Ontario. At our heart, we believe in teamwork between Owners, Regulators, and our team to support the protection of both the public and the...


  • Guelph, Ontario, Canada Bouclair Full time $17

    We design beautiful product and care about creating in-store and online shopping experiences that inspire our customers. SALES SPECIALIST**Flexible hours (Because we understand you're juggling school, family, friend and you-time already) As a role model for all store Associates, you support the management team to achieve daily goals and tasks by directing...


  • Guelph, Ontario, Canada Bouclair Full time

    We design beautiful product and care about creating in-store and online shopping experiences that inspire our customers.SALES SPECIALISTWhat you will like about working at Bouclair: 25% off employee discount on your purchases at Bouclair from day 1 (What's not to like?)* Flexible hours (Because we understand you're juggling school, family, friend and...


  • Guelph, Ontario, Canada Envirosearch Operations Inc. Full time

    WHO WE AREEnvirosearch Operations was created in 2001 to specialize in providing water and wastewater operations services to non-municipal owners of water and wastewater treatment facilities in the Province of Ontario. At our heart, we believe in teamwork between Owners, Regulators, and our team to support the protection of both the public and the...

  • Sales Associate

    1 week ago


    Guelph, Ontario, Canada Sherwin-Williams Full time

    Job Number: 230005I2Guelph, Ontario***|***GUELPH, Ontario***|***CAN ON Guelph South 768612, GUELPH***Primary Location:Guelph, Ontario N1L 0A6Travel:NoSchedule:Part-timePosted:3/28/2023Description:Why Sherwin-WilliamsHere, we believe there's not one path to success, but careers that grow with you. As Canada's fastest growing paint company, we have retail...


  • Guelph, Ontario, Canada Sunrise Records Full time

    ROCKIN' CANADA SINCE 1977We are Canada's record store. With stores from coast to coast, Sunrise Records offers the best in music, vinyl, movies, t-shirts, and toys If you're a passionate music lover, entertainment buff, or a pop culture aficionado, come rock your career with us at our Stone Road Mall location in Guelph, ON.Hours:Part time available. Must be...


  • Guelph, Ontario, Canada Bath & Body Works Full time

    BBW Sales Support-STONE ROAD MALLBrand: Bath & Body WorksLocation: Guelph, ON, CALocation Type: On-siteJob ID: 047VHJob Area: Store: Sales and Support AssociateEmployment type: Part-timeDescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and...