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Tour Guide 1

3 months ago

Hudson's Hope, Canada BC Hydro Full time

A workplace powered by you
At BC Hydro, we're working towards creating a cleaner and more sustainable future for all British Columbians and need
people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,
inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,
and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers
and one of Canada's Best Diversity Employers.

Tour Guide - WAC Bennett Dam Visitor Centre (Hudson's Hope)

Number of positions: 8 Job Location:
WAC Bennett Dam Visitor Centre

Employment type:

Temporary Region:
Northern Interior

Hours of work:
Casual (on call basis)

Flexible Work Role:
Field

Hourly Rate:
$

What you'll do

  • Greets visitors to the Visitor Centre as an ambassador of BC Hydro. Explains the selfguided tour or guided tour
information. Answers questions about other tourism opportunities in the area and provides directions where possible.

  • Provides guided tours following established tour content, tailoring content to meet the needs and interests of the assigned
group. Explains how electricity is generated, discusses the history and construction of the generating station/dam, and
provides information on BC Hydro's current initiatives, services and programs, including environmental programs and local
capital projects.

  • Responds to nonroutine enquiries and questions by sharing information with visitors, referring visitors to other resources
or general BC Hydro questions.

  • Utilizes the Point of Sale (POS) system to process admission fees and retail purchases from the gift shop. Handles cash,
counts daily intake, and completes end of day reporting. Trouble shoots problems with the POS system and escalates as
required.

  • Performs clerical duties such as filing, completing reports, answering telephones, checking safety equipment and supplies,
and taking minutes at meetings.

  • Performs duties of a minor nature related to the above duties which do not affect the rating of the job.

What you bring

  • Partial completion of high school, plus some experience in customer service, public speaking, giving presentations and/or
leading groups. Completion of in-house training program upon hire.

What we offer
CPGN1

What else you should know
MOU#83
This offer is for a position that is covered under MOU#83 of the Collective Agreement between MoveUp, Local 378 and BC
Hydro.

The Visitor Centre is open weekdays, weekends and holidays during the season. The successful incumbent must be
available to work on weekends and holidays.
- an interest in electricity, customer service, travel / tourism, as well as a zest for learning and an ability to translate these
- learnings to our visitors. As a Tour Guide, you act as an ambassador for our company and are a primary resource for
- sharing knowledge on how electricity is generated, the history and construction of the facility, and BC Hydro's current
- initiatives, services and programs, including environmental programs and local capital projects.
  • This is a casual temporary employment opportunity starting April 29, 2024 and ending September 02, 2024.
are scheduled to work 20 to 30 hours per week. Schedules are shared in advance.- The W.A.C. Bennett Dam Visitor Centre is located on Canyon Drive in Hudson's Hope, B.C.

  • The Visitor Centre is open weekdays, weekends and holidays during the season. The successful incumbent must be
available to work on weekends and holidays.- Please note that public transit does not serve this location.

generating station, or will quickly acquire this knowledge upon starting employment. An interest in the environment and
- history is also considered an asset.
  • Completion of an inhouse training program is required upon hire.
  • Tour Guides earn an hourly wage of approx. $25. This hourly rate is a combination of the hourly wage ($21.58 / hr) plus
an additional percentage of 17.58% in lieu of benefits. Tour Guides may be eligible to receive a stipend of $200 per month
- payable at the end of the completed contract in accordance with MOU#8
  • Working Conditions:
  • Majority of time spent on feet and may be exposed to unpleasant sections and areas within the generating station.

Location:
Hudson's Hope, British Columbia, Canada, V0C 1V0

Date Posted:

Closing Date:

For internal use