Production Application Support Consultant

2 weeks ago

Toronto, Ontario, Canada CIBC Full time
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing

How You'll Succeed

  • Problem Solving
  • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.


 Managing Multiple Priorities
  • Ability to manage multiple concurrent objectives, projects, groups or activities. Effective judgment in prioritizing and time allocation.
  • System and Console Operations
  • Knowledge and ability to operate computer systems to run production, development processing and perform systems maintenance tasks.


 Hardware Infrastructure
  • Familiarity with hardware technology and the global, regional and local hardware architecture.


 Oral Communications
  • Ability to express oneself and communicate with others verbally; recognizing that verbal communication is more than just language it includes tone, style and structure.


 Systems Software Infrastructure
  • Knowledge of the existing and planned software technology and the global, regional and local software architecture and infrastructure components.


 Written Communications
  • Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation.
Who You Are

  • You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
  • You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
  • Values matter to you. You bring your real self to work and you live our values trust, teamwork, and accountability.
What CIBC Offers

At CIBC, your goals are a priority.

We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.- We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.


  • Subject to program terms and conditions
What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permitExpected End Date

Job Location

Toronto-81 Bay, 21st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills:

Agile Methodology, Application Programming Interface (API), Group Problem Solving, Microsoft Excel, Troubleshooting, Unix

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