Consultant - Analytics and Business Intelligence

2 weeks ago

Toronto, Ontario, Canada LifeWorks Full time

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all.

As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.


We are currently seeking a motivated individual that is able to combine both a strong technical background and business acumen to contribute to the organization's understanding of the global health and wellbeing market, support decision-making processes, and help drive business growth.

Here's the impact you'll make and what we'll accomplish together


As a member of the TELUS Health Employer Sales Enablement team, you will collaborate with key business partners to transform our global health and wellbeing sales strategy.

As an analyst supporting a global sales team, your role would involve conducting research and analysis to support decision-making and strategy to enhance sales growth.

What you will do- Market Research: Conduct comprehensive research on market trends, competitors, customer behavior, and industry dynamics to identify opportunities and risks

  • Data Analysis:
Analyze market data, including sales figures, market share, and customer feedback, to derive insights and make data-driven recommendations

  • Market Segmentation:

Identify and segment target markets based on demographics, psychographics, and buying behavior to develop targeted marketing strategies.- Territory Management, supporting account exchanges between segments, regions, account creation and the impact it carries on targets.

- Competitive Analysis: Monitor and analyze competitor activities, pricing strategies, product offerings, and market positioning to identify competitive advantages and areas for improvement

  • Forecasting and Planning:
Develop sales forecasts and projections based on historical data, market trends, and regional insights to support strategic planning and resource allocation

  • Reporting and Presentations:
Prepare and present reports, dashboards, and presentations to communicate market insights and performance metrics at the VP+ level and at the director, manager and account executive level

  • Collaboration:
Collaborate with cross-functional teams, including marketing, sales, product, operations and finance, to align strategies and ensure effective execution

  • Execution:
Ensure the Premier Sales Organization (PSO) framework is executed as designed to meet TELUS Health's business objectives.

What you bring- Strategic Thinking: Ability to think strategically and translate market insights into actionable strategies and recommendations

  • Communication:
Excellent written and verbal communication skills to effectively present findings, insights, and recommendations to stakeholders

  • Problemsolving:
Strong problem-solving skills to identify and address market challenges and opportunities

  • Attention to Detail:
Meticulous attention to detail to ensure accuracy and reliability of market analysis and reports, as well as Well-balanced time management skills- Technology Skills: Proficiency in using market research tools, Salesforce CRM, and Microsoft Office Suite

  • Project Management:
Strong project management skills to help deliver results in a complex and ambiguous environment- Grit: Confidence to adapt to and manage changing (and occasionally conflicting) priorities and naturally curious and determined to work around obstacles


Required Knowledge- Advanced MS Excel expertise (working with large datasets, advanced formulas, vlookup's, pivot tables etc.)- Advanced knowledge in Salesforce CRM with the ability to create reports, dashboards and make recommendations for process improvements.- Use of graphical data interfaces (e.g.

Tableau, Einstein), and/or programming (SQL, Python, SAS) is an asset.- Understanding of B2B sales models, measures and metrics, Sales Industry experience.- Ability to produce database-driven reports as requested by stakeholders.


Required Experience- Post-secondary degree in Business, Computer Science, and/or Engineering years of experience in business analytics and intelligence.- Bilingual French & English a strong asset.

Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.

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