Senior Systems Analyst
7 days ago
Location:
Waterloo, ON - 5 days a week onsiteResponsibilities:
- Responsible for the day-to-day administration and maintenance of NetSuite data integrity, security, including user access, security, roles and permissions and system performance.
- Manage incoming support tickets from business users, perform system testing, troubleshooting, and resolution of issues.
- Work closely with stakeholders to gather requirements, define project objectives, and develop solution proposals.
- Develop and maintain documentation, including business process maps, functional specifications, and test plans.
- Provide training and support to end-users on new features and processes implemented in NetSuite.
- Participate in system upgrades and implementations of new modules or functionalities related to finance and accounting processes
Requirements:
- Bachelor's degree in business administration, Information Systems, or related field.
- Proven experience with NetSuite ERP implementation, configuration, and customization.
- Strong understanding of business processes in areas such as finance, accounting principles, O2C (Order to Cash), P2P (Procure to Pay), R2R (Record to Report) and reporting needs.
- Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
- Solid understanding of ERP concepts, including data structures, workflows, and integration methods.
- Experience with project management methodologies and tools.
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