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Repair Technician

4 months ago

Montreal, Quebec, Canada Long & McQuade Full time

Department
Guitars

Hours
Full-time permanent

Availability Required
Weekdays, Weeknights & Weekends

Location
169 Rue Principale
Châteauguay, QC

  • Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade
  • Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory
  • Use our common sense approach with customers to troubleshoot and solve problems
  • Answer telephone calls and follow up with customers in a timely and professional manner
  • Maintain accurate and detailed computer records of all active repairs
  • Follow up on parts orders with suppliers
  • Assist coworkers in tracking repair related shipments to and from the store
  • Maintain a clean and organized workplace

Job Requirements

  • Must have previous experience and training in the repair of musical instruments or gear
  • Proven strong work ethic and commitment
  • Ability to take initiative and work independently
  • Positive attitude and steady composure
  • Good organizational skills and attention to detail