Senior Technician

1 week ago

Vancouver, British Columbia, Canada Paladin Technologies Full time

As a Senior Technician - Security; with Paladin Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.

This role requires the ability and know how to properly complete the installation, understand and follow the BOM, and be capable ofmaking adjustmentsor finding alternative solutions as needed to complete installations to client satisfaction.

We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, andclient-focused. Though based in Vancouver you may be required to travel to job sites throughout the region.

RESPONSIBILITIES:

  • Install, program, configure security systems and commissioning, including CCTV cameras, access control systems, intrusion alarms, fence detection system, in accordance with industry standards and client specifications.
  • Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems. Troubleshoot and resolve technical issues promptly.
  • Collaborate with clients to understand their security needs, provide expert guidance, and offer solutions tailored to their requirements. Ensure exceptional customer satisfaction through effective communication and professionalism.
  • Maintain accurate records (documentation) of system installations, maintenance activities, and repairs. Prepares, create and executes detailed reports and acceptance test plans to meet SLA's, contract for clients and internal use.
  • Train clients and end-users on the operation of security systems to maximize their effectiveness and ease of use.
  • Stay up-to-date with advancements in security technology, regulations, and industry best practices. Continuously improve your technical skills through training and certifications.
  • Adhere to all safety regulations and compliance standards related to security systems installation and maintenance.
  • Administrative duties including project updates to Project Managers, completing and filing all project documentation
  • You may be required to be "on-call" before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work
  • Utilizing expertise and experience to serve as a mentor to colleagues, offering guidance in testing, fine-tuning, and optimizing equipment for peak operational efficiency.
  • Other duties as required

QUALIFICATIONS:

  • Progressive experience in a technical role within the integrated security or low-voltage industry(s) is required
  • Previous experience leading installations at the site level is preferred.
  • Strong troubleshooting and problem-solving skills.
  • Proficiency in the use of relevant tools and equipment.
  • Programming experience preferred for senior positions
  • Vendor Certification in low voltage systems is preferred (LENEL, GENETEC, MILESTONE, AVIGILON, AMAG, Keyscan, Kantech, SENSTAR, HANWHA, BOSCH, DSC, and others)
  • Valid TQ certification preferred
  • Excellent verbal and written communication skills
  • Valid Driver's License and clean abstract
  • Postsecondary training in electronics or equivalent is considered an asset

Hourly Pay Range: $33ph - $52ph DOE

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.


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