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Sales Associate, Wine

3 months ago

St Albert, Alberta, Canada SNDL Full time
Job Title
Sales Associate, Wine & Beyond St. Albert
Job Description
About SNDL


SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis.

Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting-edge product development, and cost-effective manufacturing.

About The Role


We are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Part-Sales Associates at our Wine & Beyond store in St.

Albert

Primary Purpose of Job


Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

Essential Business Functions, Responsibilities and Accountabilities

People Skills

  • Customer service driven, friendly, willing to talk to all customers
  • Effective verbal communication skills
  • Maintain a professional appearance, demeanor, and attitude at all times
Customer Offering

  • Deliver exemplary customer service
  • Greet customers when they enter the store and take customer to product when required
  • Generate sales by educating, advising, and suggesting products to every customer
  • Maintain a high level of service and product knowledge by completing all training within required timeline
  • Assist customer from store and/or offer car service when appropriate
Financial

  • Complete customer transactions on the PointofSale (POS) device, including payment
  • Ensure all cash handling policies & procedures are adhered to
  • Ensure all opening & closing procedures are done correctly (when applicable)
  • Complete end of day till reports (when applicable)
  • Ensure safe is locked at all times and deposits are secured (when applicable)
Day to Day Operations

  • Perform all opening and closing procedures (when applicable)
  • Stock shelves and cooler with product
  • Participate in merchandising and promotional activities
  • Participate in routine store maintenance and cleaning
  • Other tasks as assigned
Regulatory Adherence

  • Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
  • Participate in health inspections, audits and required corrective actions
  • Maintain First-Aid, LP and OHS Training
  • Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right
  • Ensure AGLC/BC LRS and other government guidelines are met
  • Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

Qualifications:

Work Experience

  • Minimum, 1year experience in retail environment
Education

  • High School Diploma or equivalent
  • ProServe/Serving It Right Certification
  • First-Aid Certificate is considered an asset
  • Training in wine/beer/spirits (preferred, not required)
Other Skills and Capabilities

  • Highly selfmotivated
  • Customer service driven
  • Effective teamwork skills
  • Strong sales background
  • Strong communication skills (written and verbal)
  • Must be able to pass a Background Check
  • Must have access to reliable transportation
Occupational Health and Safety

Employees have the following basic rights:

  • Right to refuse unsafe work
  • Right to participate in the workplace health and safety activities through the Health and Safety
Committee (HSC) or as a Worker Health and Safety Representative

  • Right to know, or the right to be informed about, actual and potential dangers in the workplace

Employees responsibilities include the following:

  • Employees must work in compliance with OH&S acts and regulations
  • Use personal protective equipment and clothing as directed by SNDL Inc.
  • Report workplace hazards and dangers to your Manager or Health and Safety Representative
  • Report all accidents and incidents immediately to their Manager and document it in ThinkLP
  • Report all broken or damaged equipment to your Manager and document it in ThinkLP
Physical Requirements

  • Available to work a varied retail schedule, including evening and weekends
  • Able to safely lift up to 50 pounds
  • Able to stand for an extended period
  • Comfortable climbing ladders
Workplace Hazards

  • Robbery and shoplifting psychological stress, violence, and harassment
  • Overexertion injuries
  • Lifting and Handling Materials
  • Slips, trips, and falls
  • Knives and broken glass
Why Work With Us?

ADDITIONAL REASONS TO JOIN OUR TEAM

  • Competitive salary and benefits
  • Flexible hours
  • Employee Discount
  • Free Uniforms
  • Contests and prizes
  • Product Knowledge training
  • With hundreds of locations throughout Alberta & British Columbia, there's a convenient location near you.
Thanks for considering a position with us Cheers

Our Commitment to Div