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Customer Service Representative
1 week ago
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Salary:
$18.25-$24.07 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Signing bonus
Ability to commute/relocate:
- Granby, QC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service (preferred)
Work Location:
One location
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