Customer Service Representative

1 week ago


Granby, Quebec, Canada Construction Conceptek Full time

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.

Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Salary:
$18.25-$24.07 per hour

Benefits:

  • Paid time off

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Signing bonus

Ability to commute/relocate:

  • Granby, QC: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Customer service (preferred)

Work Location:
One location

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