Pharmacy Assistant, Customer Service Representative

2 weeks ago


Mississauga, Ontario, Canada MediSystem Pharmacy Limited Full time

All referred applicants must first be submitted through Workday by a current Loblaw Colleague
:


At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity.

Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded.

We offer competitive pay, full benefits, and a work-life balance.

Why this role is important?

Key Responsibilities:

  • Provide quality service and support in a variety of areas including, but not limited to: orders, billing, service and supply logistics, system troubleshooting, faxing & scanning and general administrative tasks
  • Act as the Customer's internal advocate between Operations and other departments within the organization
  • Resolves product or service problems by clarifying the customer's inquiries and concerns; must determine the cause of the problem and determine the best solution to solve the problem
  • Thoroughly and efficiently gather customer information and escalate when appropriate to Customer Service Lead
  • Build, establish and maintain open lines of communication with their team, peers, trainers, Managers, and all other areas of the Company to facilitate in learning and problem solving
  • Responsible for notifying administration of any required updates of customer records on the organization's internal database
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every interaction, ensuring quality service is provided to both internal and external clients
  • Provides backup support to other group members as required
  • Use automated information systems to analyze the customer's situation (Kroll, ClientCare, Point Click Care, etc.)
  • Participate in special projects and assume other duties and responsibilities as assigned

_ This role requires employees to be flexible to work a variety of shifts during the business' hours of operations, which include evening and weekend shifts, and statutory holidays._

Qualifications:

  • Retail, Customer Service or Call Centre experience
  • Strong attention to details, interpersonal and communication skills including ability to work in a crossfunctional environment and communicate with all levels of the organization
  • Selfmotivated and results oriented
  • Demonstrated decision making skills
  • Possess a strong work ethic and team player mentality
  • Strong multitasking skills and ability to thrive in a fast paced environment
  • Experience in Pharmacy is an asset

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength.

We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.

Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.


  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada Vida Pharmacy Full time

    Permanent, Full Time Pharmacy Assistant wanted to work from 9:00am to 5:30pm, Monday to Friday in Mississauga.We are looking for a highly motivated, energetic, friendly, personable Pharmacy Assistant to join our pharmacy healthcare team. We are a family oriented pharmacy located in a medical clinic serving a close knit Spanish speaking community. We strive...

  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada Vida Pharmacy Full time

    Overview:We are seeking a dedicated and detail-oriented Pharmacy Assistant to join our pharmacy healthcare team. We are a family oriented pharmacy located in a medical clinic serving a close knit Spanish speaking community. We strive to help our patients as much help as possible, and to provide them with exceptional care. As a Pharmacy Assistant, you will...


  • Mississauga, Ontario, Canada Rexall Pharmacy Group ULC Full time

    The Role: Pharmacy Client Engagement RepresentativeAt Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the "I2CARE" values. Talk about a dream teamJob Purpose:Reporting to Manager,...

  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada Erin Mills Pharmacy Full time

    Our network of pharmacies operates a growing chain of stores nationwide serving many members of our communities each day. As we continue to grow, we are searching for hard working team members who will share the same strong work ethics and ensure that customer care is the primary focus.We currently have an exciting opportunity for a Pharmacy Assistant....

  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada Rathburn Pharmacy Full time

    We are seeking a detail-oriented and compassionate Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a crucial role in supporting the pharmacy staff and ensuring the smooth operation of the pharmacy. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing exceptional...

  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada Jennas Pharmacy Full time

    Experience as a Pharmacy Assistant Excellent organizational skills and detail orientation Strong communication skills Demonstrated customer service experience Proficient computer/data/entry skills Fillware software experienceJob Types: Full-time, Part-time, PermanentSalary: $17.00-$22.00 per hourExpected hours: per weekSchedule: 8 hour shiftAbility to...

  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada Lisgar Woods Pharmacy Full time

    We are a rapidly growing independent pharmacy in Mississauga and are looking for a friendly, energetic and experienced pharmacy assistant or technician to join our team.Monday to Friday 10-6 with NO WEEKENDSKEY RESPONSIBILITIES Data entry of patient information into Fillware Accurate and precise third party adjudication Accurate dispensing and checking of...


  • Mississauga, Ontario, Canada Clarkson Pharmacy Full time

    Duties: Assist pharmacists in dispensing medications and providing patient care - Prepare and package medications for distribution - Maintain inventory of medications and supplies - Enter prescription information into computer systems - Provide excellent customer service to patients and healthcare professionals - Answer phone calls and address inquiries or...

  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    Founded in 2019, Rx Connect Specialty Pharmacy is a proud Canadian company, comprised of healthcare professionals with extensive specialty medication experience with a location in Mississauga, Ontario and another in Calgary, Alberta. We are a distinctive healthcare company, with patient relationship skills that set us apart. Our mission is to provide...


  • Mississauga, Ontario, Canada CareRx Integrated Pharmacy Full time

    CareRx is Canada's leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver...


  • Mississauga, Ontario, Canada Britannia Medical Pharmacy Full time

    1 / 1Job typeFull-timePermanentQualifications:Previous Canadian pharmacy experienceFull Job DescriptionProviding the highest level of customer service, both in person and over the phone;Assisting Pharmacist in maintaining appropriate stock levels of drugs and supplies and medication inventory;Managing the prescription process: entering- billing-...

  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada MediSystem Pharmacy Limited Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague:At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your...


  • Mississauga, Ontario, Canada Rexall Pharmacy Group ULC Full time

    The Role: Virtual Services PharmacistAt Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the "I2CARE" values. Talk about a dream teamJob Purpose:Reporting to the Senior Manager, Central...

  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada I.D.A. Pecketts Pharmacy Full time

    Pharmacy assistant experience is not required, MUST be able to communicate in English, Cantonese and/or Mandarin.Job Types: Full-time, Part-timePart-time hours: 20-33 per weekSalary: $15.50-$17.00 per hourSchedule: 8 hour shift Weekend availabilityAbility to commute/relocate: Mississauga, ON: reliably commute or plan to relocate before starting work...


  • Mississauga, Ontario, Canada The collegeway pharmacy Full time

    full time pharmacy Assistant OR technician, must have at least one year Canadian experience in pharmacy work before or more, familiar with computer ( Fillware software preferable ), filling prescriptions, family team worker, a problem solver, covers all required important duties in pharmacy Bussiness, good salary, non Stressful working...


  • Mississauga, Ontario, Canada The collegeway pharmacy Full time

    full time pharmacy Assistant OR technician, must have at least one year or more Canadian experience in pharmacy work before, familiar with computer ( Fillware software preferable ), filling prescriptions, family team worker, a problem solver, covers all required important duties in pharmacy Bussiness, good salary, non Stressful working environment. please...

  • Pharmacy Assistant

    2 weeks ago


    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    Founded in 2019, Rx Connect Specialty Pharmacy is a proud Canadian company, comprised of healthcare professionals with extensive specialty medication experience with a location in Mississauga, Ontario and another in Calgary, Alberta. We are a distinctive healthcare company, with patient relationship skills that set us apart. We mainly deal with patients who...


  • Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    Founded in 2019, Rx Connect Specialty Pharmacy is a proud Canadian company with locations in Mississauga, Ontario and Calgary, Alberta. Composed of healthcare professionals, we stand out for our patient care expertise. Our goal is to deliver top-notch customer service and tailored care to our patients, ensuring they have access to affordable...

  • Pharmacy Assistant

    5 days ago


    Mississauga, Ontario, Canada The Cigna Group Full time

    The job profile for this position is Pharmacy Operations Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is...


  • Mississauga, Ontario, Canada The Cigna Group Full time

    The job profile for this position is Pharmacy Operations Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is...