Product Manager, Practitioner Experience

2 weeks ago

Ottawa, Ontario, Canada Fullscript Full time
Founded in 2011, Fullscript supports 70,000 health practitioners across North America committed to delivering better patient care.

Fullscript provides the ability to prescribe and manage the use of healthcare's best supplements all in one place.

Fullscript's online prescribing platform provides access to over 20,000 practitioner-grade products from over 300 brands, enabling practitioners to create fully personalized plans for their patients.

With an unrelenting focus on quality and convenience, Fullscript delivers a patient experience that can't be found anywhere else.


Fullscript is a company where teammates embrace a growth mindset, have their talents celebrated, are given the tools to Grow Faster Than The Company, and are inspired to put their wellness at the forefront of their everyday lives.

As a result, Fullscript has been consistently recognized for its culture and leadership. Check out our Culture Guide here.

Now, we're ready to take on some of the biggest new problems in integrative medicine.

Do you dream of making data actionable to enable better patient care? We believe data and AI can reduce burden and help practitioners spend more time where it matters — with their patients.

That's where you come in. You have an opportunity to define a roadmap to equip practitioners with better insights and recommendation tools.

This role will be pivotal in making integrative medicine more accessible.

Join our team to experience what it's like to work for a mission-driven company committed to helping people get better.


About the Role
You will be responsible for evolving a core area of our product. You'll spend time iterating on existing features and building new ones that solve unmet needs in integrative care.

Your day-to-day work will span the entire product development cycle; from user experience research to building alignment on strategy and vision with leadership, and shipping with designers and engineers.


What you'll do:

  • Work closely with design, engineering, data science, marketing and other product managers to design and deliver new experiences within recommendation workflows.
  • Bring clarity to complex and sometimes ambiguous problems.
  • Build and evangelize an ambitious roadmap for your focus area.
  • Work closely with all userfacing teams to drive success in the gotomarket strategy.

What you bring to the table:

  • You have taken products all the way from conception to delivery. These might be software-based, but they also might not be, tell us about what you've shipped
  • A productled growth mindset.
  • You are customercentric and opinionated about user experience.
  • You can identify appropriate research and discovery methods, both qualitative and quantitative, and are able to draw conclusions from data.
  • You have experience planning, executing, and analyzing split test experiments.
  • You know how to communicate data as information to help end users perform tasks, and to bring clarity to complex problems.
  • You thrive wearing many hats, bouncing around from highlevel strategy conversations, to in the weeds user testing, design reviews and data deep dives.
  • You can motivate your design, engineering, and data peers to take charge of decisionmaking and innovation.
  • You use process for a purpose and can identify the right level of rigor for the outcome you're seeking to drive.
  • You can communicate to influence action and bring clarity to team members and senior leadership.

What we can offer you:

  • Generous PTO and competitive pay
  • Fullscript's RRSP match program for financial health
  • Flexible benefits package and workplace wellness program
  • Training budget and companywide learning initiatives
  • Discount on Fullscript catalog of products
  • Ability to work Wherever You Work Well
  • Our
    Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that's inoffice, at home, or a bit of both.
Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period.

All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

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