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saint-bonaventure, Canada Soucy Full timeWHAT TO EXPECTThe main role of the customer service advisor is to support the service team and customers. He/she assists and advises on various issues to ensure smooth operations. In addition, he/she analyzes and determines inventory requirements for products and service parts to ensure continuous s
Service Advisor
4 months ago
Work Term:
Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work site environment:
- Motor vehicles
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Receive payments
- Sell merchandise
- Determine merchandise and services to be sold
- Manage staff and assign duties
- Plan, organize, direct, control and evaluate daily operations
Supervision:
- Working groups
Computer and technology knowledge:
- Internet
- MS Excel
- MS Outlook
- MS Windows
Security and safety:
- Driver's validity licence check
- Driving record check (abstract)
Transportation/travel information:
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Work under pressure
- Combination of sitting, standing, walking
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
- Judgement
- Adaptability
- Collaborative
- Efficiency
- Hardworking
- Positive attitude
- Time management
Screening questions:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Health benefits:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits:
- Bonus
Long term benefits:
- Group insurance benefits
- Life insurance
- Longterm care insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits:
- Onsite recreation and activities
- Parking available
- Wellness program