Driver-transportation Niagara

1 week ago

Niagara Falls, Ontario, Canada Canadian Red Cross Full time

Employee Working Location:
Office/In-person (St Catharines, ON)

Employment Status:
Casual

Salary Band:
$16.55 /hour


The Canadian Red Cross (CRC) - one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of
Canada's Best Employers 2024 - is seeking a Driver-Transportation to join its team.

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.


Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential.

We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.


The incumbent will work within the Niagara Area Transportation department, and in collaboration with the direction of the Coordinator, Program, the Driver is responsible for providing transportation for eligible clients requiring transportation for medical appointments, social outings, compassionate visits, shopping and day programs.


In this role, you will:

  • Operate the vehicle safely and reports any vehicle and/or radio maintenance concerns/problems/needs to the Program Coordinator/Supervisor.
  • Provide service to clients ensuring satisfaction in every aspect of job performance.
  • Ensure client satisfaction by diligently abiding to the policy and procedures as reviewed in the onboarding process.
  • Ensure that the exterior and interior of vehicles are clean and presentable to clients and the public (Clear vehicle of ice and snow as required.
  • Conduct daily safety checks on vehicle(s) in accordance with Pre-Trip Inspection Guidelines and requirements.
  • Monitor and reports any vehicle inventory supplies that should be replenished, such as First Aid kit, gloves, etc. as outlined in the Pre-Trip Inspection requirements.
  • Report any maintenance/repairs that may occur during the workday and may be required to take vehicles to scheduled repairs and maintenance appointments.
  • May be required to lift heavy equipment or supplies (up to 40 lbs).
  • Observes routine practices when working with clients and others.
  • Follow all procedures in reporting and documenting any incidents, accidents and/or injuries.
  • Report incidents involving clients immediately to Program Coordinator/Supervisor.
  • Report any observed or potential occupational health and safety hazards for workers or clients to supervisor or designate.
  • Adheres to implemented strategies to support social justice and diversity in accordance with Society policies and procedures.
  • Utilize the most expedient route, safely transports the elderly, disabled and/or physically/mental limited clients (and their personal companions, as required) from pickup point to various appointments and return.
  • Provide assistance to clients to onboard/deboard the vehicle including those clients utilizing mobility devices (i.e., pushing/manoeuvring wheel chairs, folding walkers and safely stowing during trip as needed).
  • Drivers may be required to operate a hydraulic wheel chair lift and must follow the mandatory training regiment including wheelchair securement systems and lift procedures.
  • Responsible for storing and securing a variety of mobility equipment devices such as wheelchairs and walkers as part of the duties of transporting clients.
  • Follow all policies and procedures as required to maintain a healthy and safe working environment.
  • Follow all applicable road safety and vehicle operation laws, guidelines and practices.
  • Performs other duties as required.

What we are looking for:

  • Must possess and maintain a valid Province of Ontario, Class "G" Driver's License.
  • Minimum two years driving experience; experience with driving commercial vehicles, cube/cargo or van is an asset.
  • Good driving record (Clean CVOR/Drivers abstract no more than three demerit points) and familiarity with location of major city streets.
  • High school diploma is a minimum educational requirement.
  • Must be familiar with requirements of the Occupational Health and Safety Act and its regulations for the safe performance of his/her duties and responsibilities.
  • Must be physically capable of performing required duties and able to work in all weather conditions.
  • Ability to use or learn to use various technical devices related to the position. (Google maps/GPS)
  • Ability to deal courteously with the clients, public, staff.
  • Ability to communicate in relation to their job duties.
  • Ability to repeatedly lift up to 40 lbs (equipment, packages, etc.)
  • High tolerance for traffic congestion and possible adverse weather conditions.
  • High tolerance for unsanitary living conditions which may be encountered.
  • Ability to work alone.
  • Good

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