Budtender/keyholder

About Us:
Hi As advocates of responsible consumption, we are here to educate and build our cannabis community.

Our goal is to provide customers with only the finest products, with our knowledgeable and personable team to assist with each individual need.

Thank you for your interest in joining our team.

All applicants must be the minimum age of 19 with flexible availabilities shifts, including weekends shifts with the store being open every day.

We are currently looking for full time Key Holder and Budtender for our Store in Kelowna BC.

Responsibilities

Sales Associate / Keyholder (Budtender)

• Welcome and assist all customers that visit the store.
• Professionally handle all inquiries, feedback, complaints, or concerns.
• Educate customers about our products and provenance in a professional and non

- condescending manner.

• Process payments with POS and computer systems (COVA)
• Open and close the store accurately and on time
• Staying up to date on offers and specials and new drops.
• Responding to customers inquiries with comprehensive knowledges and accuracy.
• Closing and completing all endofday reports and procedures.
• Ensure the store is clean and tidy at all time.
• Inventory management / cash management
• Prevent cannabis sales to anyone under the age of 19, by reviewing governmentissued photo identifications to validate permission to enter.
• Assist in traffic flow management.
• Protect the company's staff by maintaining a safe and secure environment at all times.
• Foster a sense of teamwork will all team members.
• Ensure the security of all company products at all times.
• Adhere to and uphold Loss Prevention systems to prevent all possible opportunities.
• Observe for signs of crime or disorder and communicate any disturbances.
• Take accurate notes of unusual occurrences.
• Report in detail any suspicious incidents.
• Handle delivery and pickup requests.
• Follow all provincial and federal guidelines, rules and regulations.

Experience and Background

• Previous retail Cannabis or customer service/ budtender experience; cannabis sales experience preferred.
• Cannabis Retail Authorized
  selling it right (a must)
• Be at least
  19 years of age.
• Polished professional with excellent communication and organizational skills.
• Works well with others, alone and with
  little supervision.
• Knowledge of/abilities to learn about cannabis plants, strains, products, producers, terpenes.
• Strong attention to details
• Innovative ideas
• Ensure a high level of customer interaction, suggestive selling, and enthusiasm.
• Energetic and highly determined
• Working knowledges' of Retail Cannabis is an asset.
• Proficiency in Microsoft Office products and POS systems.
• Driver license is a asset

Job Types:
Full-time, Permanent

Salary:
$17.00-$18.00 per hour

Expected hours: 30 per week

Benefits:

• Store discount

Day range:

• Every Weekend
• Monday to Friday
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 8 hour shift
• Evening shift

Experience:

- customer service: 2 years (required)

Licence/Certification:

• Selling It Right (required)

Work Location:
In person

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