Support Services Team Lead

2 weeks ago

New Westminster, British Columbia, Canada Seniors Services Society of BC Full time

Title:
Support Services Team Lead

Hours of Work:37.5 hours per week, Monday to Friday 8:30am to 4:30pm, some evening and weekends as needed.

Probationary period: 4 months

Society Profile:
Seniors Services Society is a non-profit agency located in New Westminster, B.C.

which provides support services for seniors in New Westminster to live independently, as well as housing information across BC and outreach services for seniors in the Metro Vancouver.


Purpose:

Within the vision and mission statements of the Society, reporting to the Programs Manager,
Support Services Team Lead will be responsible for overseeing the Support Services Department and its programs which support seniors in New Westminster to live independent in their own home.


Key Work Objectives:

Responsible for _Supervising _the Support Services Department including:

  • Ensures the Department is operational, evaluated, resourced and reviewed annually,
  • Trains, and oversees all Department staff, contractors and ensures a supportive and collaborative teamwork environment,
  • Coordinates the Better at Home Programs and other programs as required,
  • Conduct client intakes for the Department, either onsite or offsite, and liaise with services offered by the society,
  • Assist with outcome reports to support the Department,
  • Regularly holds team meetings
  • Liaise with the Program Support Worker in assignment, support and scheduling of volunteers and students,
  • Manage client relations, ensuring clients receive services in a fair and consistent manner,
  • Liaise with external stakeholders and community for promotion and marketing programs,
  • In conjunction with the Programs Manager, assume a shared leadership role with communications including Society representation at various committees and task forces and act as ambassador and expert on seniors support services issues,
  • Ensure there are appropriate procedures in place for the Department,
  • Ensures that Department and client files are accurate and current,
  • Conduct Department related billing in conjunction with the Financial Administrator, and
  • Other duties as operationally required

Qualifications:

  • Minimum of 2 years experience in program management
  • Minimum 2 years experience or education in social work, gerontology or social services,
  • Ability to inspire, motivate, guide and support staff,
  • Knowledge of programs and services available to seniors at the local, provincial, and federal levels,
  • The ability to prioritize and multitask,
  • Excellent and dynamic interpersonal and communication (verbal, nonverbal, written and listening) skills,
  • Advanced computer skills with Microsoft Office (Word, Excel, Access, PowerPoint, Outlook),
  • Must be able to work both independently and as a member of a team,
  • First Aid Certificate,
  • Must be willing to conduct a new Criminal Record Check, and
  • Ability to effectively balance work/life

Job Details:


This is a full-time position hours per week, Monday to Friday, 8:30am - 4:30pm, some evenings and weekends as needed.

Full benefits after 4 months

Rate of pay (Range:
$50,700 to $54,600 annually) will be determined based on applicant's education, skill, and experience.

To Apply:
(Ms.) Gagan Grewal-Madaan, Administrative Manager

Seniors Services Society of BC

Job Types:
Full-time, Permanent

Salary:
$15.65-$32.23 per hour

Benefits:

  • Extended health care
  • Paid time off

Flexible Language Requirement:

  • English not required

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • New Westminster, BC: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Work Location:
In person

  • Accounts Payable Lead

    2 weeks ago

    New Westminster, British Columbia, Canada Campus Support Full time

    Position Job Title: Accounts Payable LeadLocation: New Westminster, BCReports To: Senior Accountant SalariedWork Type: On-siteSalary Range: 45K - 55K annuallyPreference: Working knowledge of Microsoft Dynamics 365JOB SUMMARYThe purpose of the Accounts Payable Lead position is to support the efficient operation of the Finance department by completing basic...

  • Team Lead

    2 weeks ago

    New Westminster, British Columbia, Canada Douglas College Full time

    Work ArrangementsWhat Douglas Offers**DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate,...

  • Warehouse Team Lead

    2 weeks ago

    New Westminster, British Columbia, Canada Arc'teryx Full time

    Your opportunity at Arc'teryx:ARC'One, our manufacturing facility, located in New Westminster, accounts for approximately 10% of our global production and employs over 400 people and has been named to the Great Place to Work Canada 2020 list of Canada's Best Workplaces in Manufacturing. As the Raw Materials Team Lead, you will support in all day to day...

  • Intermediate Network Administrator

    2 weeks ago

    New Westminster, British Columbia, Canada Campus Support Full time

    We are happy to say that we are looking for an experienced Network Administrator to join our team at Campus Support New Westminster, BC.REPORTING TO:Network Lead**HOURS: 40 hours; Regular office hours (Onsite)**TOOL KNOWLEDGE: IP Addressing, subnetting, IPAM, DHCP**ADDRESS: 960 Quayside Dr #300, New Westminster, BC V3M 6G2**PAY: $85000 + comprehensive...

  • Administrative Support

    2 weeks ago

    New Westminster, British Columbia, Canada Aboriginal Community Career Employment Services Society Full time

    About ACCESS:ACCESS, the place to start building your future today. ACCESS delivers a unique and diverse assortment of labour market services and support frameworks, including education, training, employment advising, and financial assistance to members of the Urban Indigenous community. Our mission is to increase Indigenous participation in the labour...

  • Technical Analyst II

    2 weeks ago

    New Westminster, British Columbia, Canada Campus Support Full time

    We are happy to say that we are looking for an "Technical Analyst II" to join Primacorp Ventures at New Westminster, BC. About Us Campus Support is a centralized service center that supports its clients in making students the number one priority. We are committed to delivering essential operational, marketing and leadership support that enables each...

  • Lead, Benefits

    2 weeks ago

    New Westminster, British Columbia, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $ $53.20 / hour Why Fraser Health?:Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million...

  • Affiliate Marketing Specialist

    2 weeks ago

    New Westminster, British Columbia, Canada Campus Support Full time

    We are happy to say that we are looking for a n " Affiliate Marketing Specialist " to join us at, Primacorp Ventures, BC . Position: Affiliate Marketing Specialist Job Status: On-site Expected Start Date: May, 2024 Reports to: Head of Marketing Working Hours: Regular office Hours Salary: $50 - $60k per annum Benefits: Comprehensive and competitive...

  • Refunds Payable Administrator

    2 weeks ago

    New Westminster, British Columbia, Canada Campus Support Full time

    We are happy to say that we are looking for an experienced Refunds Payable Administrator to join Finance team at Campus Support - New Westminster BC.Position Job Title:Refunds Payable AdministratorLocation:Campus Support CentreReports To:Refunds Payable Coordinator, Campus Finance OperationsSalary Range: 45 K-50 KWorking Hours: Regular Office hoursSoftware...

  • Lead, Benefits

    2 weeks ago

    New Westminster, British Columbia, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $ $53.20 / hour Why Fraser Health?:Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million...

  • Customer Experience Lead

    2 weeks ago

    New Westminster, British Columbia, Canada Scotiabank Full time

    About the roleLead and manage your team of Customer Experience Associates and Senior Customer Experience AssociatesBuild strong customer relationships and deliver excellent customer serviceActs as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc.Contributing to the overall success of the branch by...

  • Lead, Clinical Engagement,

    2 weeks ago

    New Westminster, British Columbia, Canada Fraser Health Full time

    Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Lead provides strategic and clinical leadership to clinical planning consistent with the vision and goals of the MEDITECH Expanse (M* Expanse) Program which supports Fraser...

  • Graphic Designer

    2 weeks ago

    New Westminster, British Columbia, Canada Campus Support Full time

    MarketingLower Mainland,British Columbia We are happy to say that we are looking for an experienced Graphic Designer to join our team at Campus Support, New Westminster, BC. Position: Graphic Designer Job Status: Full-time, Permanent, On-site Location: New Westminster, BC Reports to: Marketing Manager Working Hours: 8 - 9 AM start time...

  • Client Support Analyst Technology Services Regular

    2 weeks ago

    New Westminster, British Columbia, Canada Justice Institute of British Columbia Full time

    Date:March 7, 2023**Competition:#23-22AAPPLICATIONS ARE INVITED FOR THE FOLLOWING FULL-TIME REGULAR POSITIONPosition: Client Support AnalystDivision: Technology Services**Reporting To: Manager, Client Services, Technology ServicesSummary:This position plays a lead role in the Service Desk function, provides IT support to the organization via the Service...

  • Victim Support Worker

    2 weeks ago

    New Westminster, British Columbia, Canada Family Services of Greater Vancouver Full time

    Victim Support Worker Competition #15-24 DO YOU WANT A MEANINGFUL CAREER, HELPING OTHERS? JOIN US About the Role At Family Services of Greater Vancouver, we've been helping people in crisis since 1928. As a non-profit, we help people develop skills and knowledge, empowering our neighbours to create positive change in their lives. Our team is made up of...

  • Irrigation Lead

    2 weeks ago

    New Westminster, British Columbia, Canada City of New Westminster Full time

    _Great City, Great Work, Great Future_Irrigation Lead:The Parks and Recreation Department is seeking a skilled Irrigation Lead to join their team As the Irrigation lead, you will assume a leadership role in operating and conducting routine maintenance on irrigation systems, spray parks, drinking fountains, and other small park water systems. Responsibilities...

  • Human Resources Generalist

    2 weeks ago

    New Westminster, British Columbia, Canada Campus Support Full time

    Position Job Title: Human Resources Generalist (HRG)Location: New Westminster, BCReports To: HR Manager SalariedWork Type: On-siteSalary Range: 65K-70K annuallyRequirement: Minimum three years of experience in HR Generalist role**Primary PurposeThe HRG performs day-to-day Human Resources (HR) tasks in accordance with HR policies, procedures and programs. The...

  • Service Manager

    2 weeks ago

    New Westminster, British Columbia, Canada Westminster Toyota Full time

    Company DescriptionWestminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. We have a brand new state of the art dealership located at 1050 Boyd street in Queensborough, New Westminster.Why join Westminster Toyota?Our staff work in a...

  • Irrigation Lead

    2 weeks ago

    New Westminster, British Columbia, Canada City of New Westminster Full time

    New Westminster, British Columbia:Number of Openings: 1Hours per Week: 40 hours per week.Employee Group: CUPE, Local 387Location: Queen's Park Maintenance Yard: 51 3rd AveCompetition #: 433Additional Details:The Parks and Recreation Department is seeking a skilled Irrigation Lead to join their team As the Irrigation lead, you will assume a leadership role in...

  • Human Resources Representative

    2 weeks ago

    New Westminster, British Columbia, Canada Campus Support Full time

    Nous sommes heureux de dire que nous recherchons un **représentant des ressources humaines expérimenté pour rejoindre notre équipe à Campus Support - New Westminster, BC**Rattaché(e) à : Responsable RHHeures : 40 heures par semaineConnaissances logicielles : Suite Microsoft, atout ATSAdresse : 960 Quayside Dr #300, New Westminster,BC. V3M 6G2Payer:...