Sales Manager

1 week ago


Vancouver, British Columbia, Canada Pinnacle Hotel Vancouver Harbourfront Full time
The position is accountable for proactively soliciting and managing sales opportunities in the Catering Sales and Group Sales Markets. Ensures business is turned over properly and in a timely fashion for proper service delivery.

Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based guest relationships that enable achievement of personal and team related sales goals.


CANDIDATE PROFILE
Education and Experience

  • 2 plus years experience in Hotel Sales.
  • Degree/Diploma is Business Administration, Marketing or a Hospitality discipline is considered an asset.
  • Business Development Skills/Relationships pertaining to the local Vancouver Hotel Market.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

  • Works collaboratively with sales channels to ensure sales efforts are leading to prospecting, signing and rebooking of groups.
  • Builds and strengthens relationships with existing and new guests to enable future bookings. Activities include prospecting calls, sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate, complete and effective turnover to Event Management.
  • Comfortable with Activity and Financial based goals.

Managing Sales Activities

  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Guest Service

  • Services our guests in order to grow share of the account.
  • Provides excellent customer service consistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.

Job Types:
Full-time, Permanent

Benefits:

  • Commuter benefits
  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Onsite gym
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • VANCOUVER, BC: reliably commute or plan to relocate before starting work (required)

Experience:

- sales: 1 year (required)

  • Marketing: 1 year (required)
  • Hotel: 2 years (required)

Work Location:
One location

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