Sales Manager
1 week ago
Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based guest relationships that enable achievement of personal and team related sales goals.
CANDIDATE PROFILE
Education and Experience
- 2 plus years experience in Hotel Sales.
- Degree/Diploma is Business Administration, Marketing or a Hospitality discipline is considered an asset.
- Business Development Skills/Relationships pertaining to the local Vancouver Hotel Market.
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities
- Works collaboratively with sales channels to ensure sales efforts are leading to prospecting, signing and rebooking of groups.
- Builds and strengthens relationships with existing and new guests to enable future bookings. Activities include prospecting calls, sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
- Comfortable with Activity and Financial based goals.
Managing Sales Activities
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Guest Service
- Services our guests in order to grow share of the account.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
Job Types:
Full-time, Permanent
Benefits:
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- Onsite gym
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- VANCOUVER, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 year (required)
- Marketing: 1 year (required)
- Hotel: 2 years (required)
Work Location:
One location
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