Community Specialist-Full Time

1 week ago


Toronto, Ontario, Canada CDW - Canada Full time

The Solution Specialist proactively drives revenue and profit in the assigned sales segment and/or region specific to a dedicated brand and product sets.

This role works directly with CDW Account Managers, sales leadership, and partners on white space opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the market to identify deals and win them. This role is integral in identifying net new business for both CDW and the assigned brand.

Be a subject matter expert on the designated partner's products, programs and go to market strategies and communicate them to CDW sales.

Assist CDW sales and designated partner with field alignment and account mapping within assigned territory.
Facilitate training for assigned territory on partner's products, services, and programs.
Complete monthly scorecard identifying sales engagement, pipeline, and market trends.

Understand the market trends and specific needs of assigned segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally.

Understand the competitive landscape in assigned segment and/or region and how market conditions can impact CDW, and the partner being supported.

Have excellent knowledge of CDW service offerings and the process in which account managers attach them to client products.

Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives.
Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share.
Positive feedback from assigned sales channels through bi-annual surveys. Build your brand image to grow sales awareness around your partner's products and services.
Other special projects upon request.

Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, including partner, CDW, and customer executives.

College Degree + 2 years sales/pre-sales experience, OR
~3 years CDW PPM Experience + 2 years' experience in sales/marketing
~ CDW is a leading technology solutions provider to business, government, education, and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

CDW offers a comprehensive benefits package, which includes health, dental and vision coverage, coworker stock purchase program, paid vacation time and sick days, RRSP/DPSP and DPSP match, tuition reimbursement, coworker discounts, and other generous perks.

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