![RDS AUTOGROUP LTD.](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
1 week ago
In addition to providing our customers with transparent, high-quality service and repairs, our Service Advisors also create enduring, devoted relationships with both internal and external clients.
Requirements:
- Prior employment as a service advisor for automobiles would be considered as an advantage
- Superior customer service abilities
- Excellent communication abilities both in writing and speaking
- Ability to successfully juggle several projects and deadlines at once.
- Ability to function successfully both individually and in a team with little supervision.
- Experience working in a car dealership is advantageous Experience
- Valid Driving License
Responsibilities:
- Be on time and courteous while greeting customers.
- Ensure that all clients get great customer service both inperson and over the phone, and that their expectations are fulfilled or surpassed.
- Sell our consumers on maintenance and repair services by recommending, describing, and doing so.
- Start and complete repair orders, making sure that all data is entered into the system clearly and accurately.
- Follow each vehicle's progress throughout the day, providing consumers with frequent updates.
- Inform the client of all finished work and costs.
- Observe the manufacturer's policies and guidelines.
- Cultivate enduring connections with our clients
- Additional tasks that management has assigned
About RDS Auto Repair:
RDS Auto Repair is a division of RDS Auto Group, which has been in the used automobile sales and purchasing business for the past ten years.
We are happy to have a strong and devoted staff, and we value our employees just as much as our customers.
Job Types:
Full-time, Permanent
Salary:
$16.00-$17.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Overtime
Ability to commute/relocate:
- Surrey, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Customer service: 1 year (required)
Work Location:
One location
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