Hurley's Irish Pub Host/hostess

1 week ago

Dorval, Quebec, Canada SSP Full time

$19.75/ hour:

-
Full-Time:

-
Free Employee Parking:

-
Vision, Dental, Prescription and Medical Benefits Coverage

SSP Canada operates several restaurants throughout the Montreal International Airport, including: Café Montreal Bagel, Lester's Deli, Le Grand Comptoir, Hurley's, Urban Crave, Tim Hortons, Upper Crust, Camden Market.
At SSP, our
Host/Hostess position is often the first face our guests see when they enter our restaurant.

Our Hosts/Hostesses are experts at several things:

  • Making our guests feel at home from the moment they walk in
  • Having warm, friendly smiles
  • Respecting our customers
  • Ability to answer questions about our restaurant and the airport
If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out We have a unique work environment that you'll only experience at SSP America

Here are some things you can expect as a Host/Hostess:

  • Greet all guests in a courteous and professional manner and escort them to their table
  • Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
  • Assist guests with children and special needs, as required
  • Present menus, answer questions and offer suggestions regarding food and service
  • Inform servers and management of special needs and/or potential problems with guests
  • Clear and reset counters or tables at conclusion of each course
  • Ensure complete guest satisfaction
  • Thank guests for their patronage upon exiting the restaurant
  • Other duties as assigned
***:

Skills & Other Requirements:

  • 6 months' experience working in retail or food service environment
  • High school diploma preferred
  • Verbal and written communication in French and English
  • Ability to read, speak, and understand the English language in order to communicate with guests and take orders
  • Experience in dealing with problems involving customer service
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
  • Ability to remember, recite, and promote the variety of menu items.
  • Ability to stand and work in confined spaces for long periods of time.
**_

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