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system analyst/ business system analyst

3 months ago


Canada Blackwomenintech Full time

This opportunity is supporting Canadian business units as they migrate to one ERP and Field Service Management systems, adopt consolidated business processes & shared services, EIN consolidation, and integrate infrastructure.

We are currently seeking a business analyst who will work on an Enterprise Project Management Office (EPMO) team.

This role will provide support for the North America Integrations and key stakeholders across the organization, including being accountable for identifying, organizing, and clarifying business requirements clearly, and concisely with defined goals and outcomes agreed upon between program stakeholders.

This position will work closely with the IT and Business Project Managers to engage stakeholders across operating companies, corporate functions, and vendor partners to successfully deliver the project.

The BA documents business and technical requirements across business and technical teams (internal and external), ensuring the project goals are delivered.

The BA is responsible for defining "as is" and "to be" business processes and producing use cases, user stories, test cases, and other documentation.

Additionally, the BA will assist in leading testing and ensuring adherence to SOX & SDLC compliance requirements.
Facilitates, creates, and refines business requirements, user stories, and documents detailing acceptance criteria of key program stakeholders.
Document complex business processes and IT system interactions as part of the requirement elicitation process.
Collaborates with various internal and external team members to deliver agreed-upon business requirements.
Document key stakeholders and persona impacts for training and change management activities.

Collaborates with others responsible for the application, design, testing, and implementation of solutions; Adhere to the established business analysis approach, including tasks and deliverables based on the project and delivery methodology.

Requirements Analysis and Documentation.
Effectively communicate with various teams and stakeholders to capture requirements and convert them to technical requirements as necessary.
Facilitate collaborative sessions (in-person and/or virtual) with large and diverse stakeholders to drive requirements discovery, analysis, and review.
Analyze and document the scope of the business solution using enterprise-standard requirements methodology.
Minimum 7-10 years of Business Analyst experience, specifically understanding the data needs related to business requirements.
Bachelor's degree in business administration, IT or a related field preferred.
Proven experience collecting and managing business needs and requirements.

Proven success documenting business needs and requirements with a diverse group of stakeholders and delivering well-written use cases and/or user stories that can be tied directly to technical design and test documents.

Ability to review design documentation and test cases to ensure alignment and coverage of all requirements.
Proven experience on a project with a large number of impacted users (i.e., Experience leading testing preferred.
5+ years of ERP and business process knowledge is preferred.
~5+ Years of experience working in an IT environment independently and in teams (including remote and global delivery models).
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