Vip Front of House Supervisor

1 week ago

Calgary, Alberta, Canada Cineplex Full time

Work location:
CPX Seton Cinemas & VIP

City:
Calgary

What you will do:

Right now Cineplex is looking for a dynamic:
Front of House (FOH) VIP Supervisor

Reporting to the Front of House Manager, the key responsibilities for this position are:

  • Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experience
  • Maintaining a high guest satisfaction rate in all service aspects by consistently monitoring the guest's experience
  • Accomplishing restaurant human resource objectives by enforcing all policies and procedures Hiring and reviewing staffing levels for host/hostesses, servers and bartenders to maximize productivity
  • Maintaining an engaging, memorable ambience in VIP areas by controlling lighting, background music, linen service, glassware, flatware, dinnerware, monitoring food presentation, maintaining an immaculate dining area
  • Reconciling end of the night funds
  • Solving problems and resolving conflict proactively through analysis, critical thinking and flexibility in approach; following up with guests when issues arise to ensure their satisfaction

Qualifications:
What you need to become a successful member of this Team?

  • A passion for hospitality and commitment to service excellence in a fastpaced service environment.
  • Ability to initiate innovative and creative sales and food service activities.
  • Safe food handling and proserve certification is preferential.
  • A flexible schedule that includes evenings, weekends and holidays.
  • A minimum of 2 years previous experience in a bar, licensed restaurant, or similar environment.
Personality Requirements

  • Good Communication Skills
  • The FOH Supervisor is friendly, has strong communication skills, and can establish an instant rapport with Guests and employees of all demographics.


 Outgoing Personality
  • The FOH Supervisor is an outgoing person who truly enjoys interacting with others.


 Strong Organizational Skills
  • The FOH Supervisor will have the responsibility of ensuring all wine, beer and liquor stock is organized on a daily basis.


 Proactive Problem Solver
  • The supervisor will actively seek to prevent guest concerns from occurring versus solving them afterwards.


 Computer Literacy
  • The ability to use a computer for various tasks on a daily basis is required.


 FOH Operational Skills
  • Ability to properly count and weigh various stock, and determine order amounts for the building.


 Hospitality Acumen
  • The FOH Supervisor must have the ability to carry themselves professionally in a hospitality environment for the benefit of all guests.
Additional Information

Inclusion & Diversity

Accessibility

  • Front of House Supervisor

    3 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 02/26/2024 Address Bow Trail rd Street SW Calgary, Alberta T3C 1P2 Canada Description:A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and performance...

  • Front of House Supervisor

    1 month ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 02/26/2024 Address Bow Trail rd Street SW Calgary, Alberta T3C 1P2 Canada Description:A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and performance...

  • Front of House Supervisor

    3 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/16/2024 Address South Trail Crossing th Avenue SE Calgary, Alberta T2Z 3V8 Canada Description:A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and...

  • Front of House Supervisor

    1 month ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/16/2024 Address South Trail Crossing th Avenue SE Calgary, Alberta T2Z 3V8 Canada Description:A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and...

  • Front of House Server/supervisor

    3 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/31/2024 Address West Springs A Ave SW Calgary, Alberta T3H 1T1 Canada Description:A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and performance...

  • Front of House Server/supervisor

    4 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/31/2024 Address West Springs A Ave SW Calgary, Alberta T3H 1T1 Canada Description:A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and performance...

  • Front of House Supervisor

    1 week ago

    Calgary, Alberta, Canada Double Zero ChinookSurfy Surfy Full time

    ***Reporting to the General Manager, the Supervisor contributes to the oversight of the front of house operations. This position is responsible for several functions including but not limited to coordination of sales, training, employee and guest service, opening and/or closing, and service recovery where needed. The Supervisor must have a constant presence...

  • Front of House Manager

    1 week ago

    Calgary, Alberta, Canada Vintage Chophouse & Tavern Full time

    We are seeking Front of House Assistant Manager to join our restaurant The Front of House Assistant Manager is accountable for all day-to-day operational aspects and overall asset management of the restaurant as measured by total revenue and net income in relation to budget goals and objectives.It is their responsibility to exceed every guest's experience by...

  • Front of House Manager

    3 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/31/2024 Address West Springs A Ave SW Calgary, Alberta T3H 1T1 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and...

  • Front of House Manager

    3 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/06/2024 Address Seton Seton Cres SE Calgary, Alberta T3M 2T5 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and...

  • Front of House Manager

    3 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/16/2024 Address South Trail Crossing th Avenue SE Calgary, Alberta T2Z 3V8 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing,...

  • Front of House Manager

    3 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/16/2024 Address Riverbend th Street SE Calgary, Alberta T2C 4E4 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and...

  • Front of House Manager

    3 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 04/29/2024 Address Market Mall - Unit G1 3625 Shaganappi Trail NW Calgary, Alberta T3A 0E2 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development,...

  • Front of House Manager

    3 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 04/18/2024 Address Shawnessy - 235 Shawville Blvd SE Calgary, Alberta T2Y 3H9 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing,...

  • Front of House Manager

    1 month ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/16/2024 Address Riverbend th Street SE Calgary, Alberta T2C 4E4 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and...

  • Front of House Manager

    1 month ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 04/19/2024 Address Seton Seton Cres SE Calgary, Alberta T3M 2T5 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and...

  • Front of House Manager

    1 month ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 04/18/2024 Address Shawnessy - 235 Shawville Blvd SE Calgary, Alberta T2Y 3H9 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing,...

  • Front of House Manager

    1 month ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/21/2024 Address Riverbend th Street SE Calgary, Alberta T2C 4E4 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and...

  • Front of House Manager

    4 weeks ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 05/31/2024 Address West Springs A Ave SW Calgary, Alberta T3H 1T1 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and...

  • Front of House Manager

    1 month ago

    Calgary, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Calgary Date posted 04/29/2024 Address Market Mall - Unit G1 3625 Shaganappi Trail NW Calgary, Alberta T3A 0E2 Canada Description:A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development,...