HVAC Specialist

1 week ago

Saskatoon, Saskatchewan, Canada ECCO Supply™ Full time

JOB TITLE: HVAC Specialist at ECCO Supply

Do you love helping customers and have a background in sales? Are you good at juggling tasks and thrive in a fast-paced setting? Can you skillfully handle customer issues with a smile?

ABOUT THE COMPANY:

Proudly growing for over six decades, The ECCO GroupTM excels in sheet metal HVAC products in Western Canada. ECCO SupplyTM, our wholesale division, is a one-stop-shop for Heating, Ventilation, and Air Conditioning supplies. With sales hubs across Western and Central Canada, we are seeking passionate individuals to enhance customer satisfaction and drive market expansion.

ABOUT THE ROLE:

Our team at the supply branch is on the lookout for a dynamic and eager team player. As the HVAC Specialist, you will be the friendly face of ECCO Supply, assisting customers in-branch and handling all sales inquiries and transactions professionally.

  • Deliver top-notch customer service and effective issue resolution in person, by phone, and through email
  • Accurately process orders and quotes, keeping the sales database updated
  • Inform customers about product features to boost sales and satisfaction
  • Collaborate with the Outside Sales Team to pursue sales leads and offer assistance where needed
  • Maintain a neat and organized sales counter and area, while taking part in personal development opportunities and industry training

ABOUT THE IDEAL CANDIDATE:

If you bring:

  • Higher education – a plus
  • Prior experience in Order Desk or Sales – advantageous
  • Background in HVAC, manufacturing, or related fields – beneficial
  • An aspiration for long-term commitment and company growth
  • Proficient computer skills for efficient data entry and order processing
  • Flexibility in handling different personalities
  • Outstanding communication, energy, and teamwork skills
  • Willingness to undergo additional training as required by management

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